I have an online lead capture business that sends leads (typically consumers and some businesses) to small local businesses (eg. lawyers, accountants, dentists, etc.) and am considering using sugarCRM to store these leads and route them to small businesses (by territory and vertical) - Each small business would get a "Sales account" to manage the leads routed to them.
Question - Is there a simplified version of simple, basic lead management available (e.g. convert to opportunity, keep a log of interactions, and follow-up date reminders)? These small businesses will get overwhelmed with the views and forms in the default version of sugarCRM.
- if not, is it easy to customize sugarCRM to simplify it to do just basic lead mgmt?


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