sms facility addon

[yoshima]

Evening all,

is there a simple text message solution for sugar crm that would enable the sending of sms to mobile phones? Or failing this a way to post a html string composed of several fields from the crm data?

Many Thanks

Yoshima

[kpit]

A lot of phones have email addresses that will transmit the email message as sms to the phone you can look into this as one method of sending sms messages.

That gave me an Idea for a notification module for sms.

[longreach]

The major US cellular carriers use the 10_digit_number@cell.carrier_domain.com format for SMS to text capable cell phones, with a limit of 160 characters in the subject and message body (total).
Carrier Send Email to phonenumber@....
Alltel @message.alltel.com
Cingular @mobile.mycingular.com
Nextel @messaging.nextel.com
Sprint @messaging.sprintpcs.com
SunCom @tms.suncom.com
T-mobile @tmomail.net
VoiceStream @voicestream.net
Verizon @vtext.com

Verizon users can register an alias at vtext.com to give out instead of their phone number. Both alias@vtext.com and phone_number@vtext.com will be valid addresses for the phone.

There is a list of most US carriers and the address format supported at http://www.aipcom.com/support/email-finder.asp

[Angel]

As a side note, some carriers outside the US require that the subscriber enable "mobile e-mail" capabilities on their account before they can receive messages via this method. I believe Vodafone UK is one that does that.

Others require a login procedure when sending the message, which could present a problem as well.

I would explore the supported methods for your region before going too far down this road.

[daniel.ma]

We need also to perform regular mobile phone SMS campaigns. As discussed, normally the SMS is sent by a 3rd party gateway provider. It requires to format a mail merge Email message to their phonenum@smsprovider.com.

We can use Studio to build a custom field to contain the SMS target. We can easily run a query in the backend to populate this with the phonenum + @ + smsprovider_domain.

However, SugarCRM does not allow to select the email field to use during a campaign, Is there a solution to allow the eDM campaign to manually select the appropriate email field?

[dtokeefe]

Daniel,

We made an SMS Campaigns module a couple of years ago for an earlier version of SugarCRM, modifying a copy of the Campaigns module to send SMS through a 3rd party gateway.

Given that you can't really track an SMS Campaign like an Email Campaign, you could just add a "Send SMS" button to the Campaigns DetailView. The button would trigger a process that grabs the Targets data, formats the messages and sends them to the gateway. You could also run the process in the background by setting a flag that a CRON job uses to know when to send the SMS messages.

We are certainly interested in working on this project for you.

Best regards,

David