Smtp Email Errors

[slappy]

Our site is hosted via webmasters.com and they have advised us the correct smtp settings.
(their servers have qmail instead of sendmail so I cannot use sendmail)

Still mail won't send and there doesn't seem to be any useful descriptive error information, just "Send Error" as the status of the email.

Any help would be appreciated,
Thanks

[argeecomputers]

Try: http://www.sugarcrm.com/forums/showthread.php?t=18418

You have it configured backwards. Set the Admin Mail Transfer Agent to SMTP, with all the required info, then set the My Account Outbound Email to sendmail.

That worked for me.

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Default Is your email REALLY being sent from Sugar?
Using Sugar OS v4.5.0.1202

It doesnt matter what type of email transport you use (sendmail,SMTP), the system will not send an email, and worse yet it doesnt report back that there was an error ...

This occurred after creating an email signature and trying to use it on all emails. Setting the 'My Account' options back to NOT use a signature does not rectify the problem.

Running diagnostics, if get the only clue to this error;
"Mon Nov 20 20:35:35 2006,312 [20435] FATAL SugarCRM - Error emailing:The following From address failed: =?ISO-8859-1?Q?peter=5Fbrown=40flyingcowdesign=2Ecom?="

Here are my system settings.
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MYACCOUNT EMAIL OPTIONS;
Email address: peter_brown@flyingcowdesign.com
Other email address:
Reply-to name: Peter Brown
Reply-to address: peter_brown@flyingcowdesign.com
Signature:
Signature above reply?: No
Show email counts?: No
Email client: System Default Mail Client
Compose format: Default Email Format Outbound Character Set: ISO-8859-1

ADMIN
Mail Transfer Agent: sendmail
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Its bad enough that we cannot send any emails out. It is worse that for days we have been thinking all emails have been going out as there have been no direct errors reported on send. If there is a FATAL send failure it should be reported immediately to the user and not hidden away in the log.

You may want to check your log a little more often than you thought to see whats happening and not being reported back.
I appreciate anyone looking into this matter. ANY help would be appreciated.

Many Thanks

Pete.

Default Re: Is your email REALLY being sent from Sugar?
The signature has, most likely, nothing to do with it.
You have it configured backwards. Set the Admin Mail Transfer Agent to SMTP, with all the required info, then set the My Account Outbound Email to sendmail.


That ought to fix things.