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Thread: Smtp -> error

  1. #1
    pronautic is offline Junior Member
    Join Date
    Dec 2011
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    2

    Default Smtp -> error

    It does not work sending emails. In the log file ...


    Thu Dec 22 09:41:12 2011 [10398][3f508cd5-d9c5-7f6f-bcc9-4d67d953316b][FATAL] SMTP -> ERROR: Failed to connect to server. Code: 0 Reply: php_network_getaddresses: getaddrinfo failed: Name or service not known
    Thu Dec 22 09:41:12 2011 [10398][3f508cd5-d9c5-7f6f-bcc9-4d67d953316b][FATAL] SugarPHPMailer encountered an error: SMTP Error: Could not connect to SMTP host.
    Thu Dec 22 09:41:12 2011 [10398][3f508cd5-d9c5-7f6f-bcc9-4d67d953316b][FATAL] SugarPHPMailer encountered an error: No se ha configurado un servidor de correo saliente para el envÃ.o de correos. Por favor, configure o seleccione un servidor de correo saliente para la cue...

    Thanks

  2. #2
    grandvalleydave is offline Junior Member
    Join Date
    Jan 2012
    Posts
    2

    Default Re: Smtp -> error

    I had this same issue. Went round and round. I knew the settings were all correct for my SMTP, but SugarCE didn't like them. And then I changed the Authentication connection method from SSL (which is what I normally use) to TLS and it worked.

    I host with Dreamhost.

    I hope this helps.

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