Smtp -> error

[pronautic]

It does not work sending emails. In the log file ...


Thu Dec 22 09:41:12 2011 [10398][3f508cd5-d9c5-7f6f-bcc9-4d67d953316b][FATAL] SMTP -> ERROR: Failed to connect to server. Code: 0 Reply: php_network_getaddresses: getaddrinfo failed: Name or service not known
Thu Dec 22 09:41:12 2011 [10398][3f508cd5-d9c5-7f6f-bcc9-4d67d953316b][FATAL] SugarPHPMailer encountered an error: SMTP Error: Could not connect to SMTP host.
Thu Dec 22 09:41:12 2011 [10398][3f508cd5-d9c5-7f6f-bcc9-4d67d953316b][FATAL] SugarPHPMailer encountered an error: No se ha configurado un servidor de correo saliente para el envÃ.o de correos. Por favor, configure o seleccione un servidor de correo saliente para la cue...

Thanks

[grandvalleydave]

I had this same issue. Went round and round. I knew the settings were all correct for my SMTP, but SugarCE didn't like them. And then I changed the Authentication connection method from SSL (which is what I normally use) to TLS and it worked.

I host with Dreamhost.

I hope this helps.