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Thread: SMTP Send Error

  1. #1
    JustinK101 is offline Sugar Community Member
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    Unhappy SMTP Send Error

    Thu Feb 8 15:16:38 2007,586 [19813] FATAL SugarCRM - SugarPHPMailer encountered an error: SMTP Error: Data not accepted.

    Thu Feb 8 15:16:40 2007,753 [19813] FATAL SugarCRM - Error emailing:SMTP Error: Data not accepted.

    This seems to happen randomly, I would save 85% of the emails sent out successfully. Any idea what this means, data not accepted. Thansk for the help guys.

  2. #2
    JustinK101 is offline Sugar Community Member
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    Default Re: SMTP Send Error

    Anybody have any ideas? Thanks for the help.

  3. #3
    sugarchris's Avatar
    sugarchris is offline Sugar Community Member
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    Default Re: SMTP Send Error

    Although rather old, this thread from the PHPMailer project forums describes your problem as laying with the mailserver:

    http://sourceforge.net/mailarchive/m...msg_id=2065324

    Since some emails are getting through, Sugar is doing it's job. It may be the message you are sending may be too long (headers + body). Are the erroring emails big HTML emails?

  4. #4
    sugarchris's Avatar
    sugarchris is offline Sugar Community Member
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    Default Re: SMTP Send Error

    Other threads that I found with some quick googling:
    http://drupal.org/node/108740

    Are the errored emails coming from campaigns? Does your bounce-handling mailbox have a From (reply-to) name and address?

  5. #5
    JustinK101 is offline Sugar Community Member
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    Default Re: SMTP Send Error

    SugarChris,

    We are using our ISP SMTP server, and not the SMTP server sugar is running off. We authenticate via a login and password. I am looking into our firewall possibly being the problem, but I doubt it. Anyway I can test this further? Thanks!

  6. #6
    houlejo is offline Sugar Community Member
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    Default Re: SMTP Send Error

    Hi guys,

    any solutions to the "SMTP Error: Data not accepted." error ?

    I have the same problem ?

  7. #7
    tsri is offline Junior Member
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    Default Re: SMTP Send Error

    anything? Same problem here. SugarPro user...

  8. #8
    houlejo is offline Sugar Community Member
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    Default Re: SMTP Send Error

    Hi,

    I would like to help you, but I don't even remember having this error (it's in 2008).

    If you are a sugarPRO user, you can submit a case.

    Good luck.

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