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Thread: smtp ? worked in 5 but not in 6

  1. #1
    Meyer is offline Sugar Community Member
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    Default smtp ? worked in 5 but not in 6

    Hi there

    My emails and campaigns are going out with no problems in my sugar 5.

    But since the upgrande to 6, i cannot send out any amails at all.

    when sending a mail:

    Error emailing:An outbound mail server is not configured for outoing email for the mail account that you are using. Please select or add an outbound mail server for the mail account.

  2. #2
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    Default Re: smtp ? worked in 5 but not in 6

    In your outbound email settings from (Admin -> Email -> Email Settings)

    Check the following settings--
    SMTP Mail Server :
    Use SMTP Authentication :
    Username :
    Password: :
    SMTP Port :
    Enable SMTP over SSL or TLS? :



    if you are using SMTP port 465 then Enable SMTP over SSL
    And if you are using SMTP port 587 then Enable SMTP over TLS


    (Your Problem May be related to SMTP Port)
    Last edited by kuldeep.hudda81; 2010-08-23 at 12:02 PM.

  3. #3
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: smtp ? worked in 5 but not in 6

    If you were using sendmail during your 5.x days, you'll most likely need to redefine your settings as sendmail is not supported by default with 6.x. You have to manually enable its use.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  4. #4
    fildavidia is offline Junior Member
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    Default Re: smtp ? worked in 5 but not in 6

    Can you explain me how to manually enable "sendmail"? Thanks

  5. #5
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: smtp ? worked in 5 but not in 6

    Add this to your config_override.php file (located in the root install directory).

    Code:
    $sugar_config['allow_sendmail_outbound'] = true;
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  6. #6
    boomdawg81 is offline Junior Member
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    Default Re: smtp ? worked in 5 but not in 6

    I added the code in the required file and I still can not send smtp. Any recommendations?
    Here is my config_override.php file.

    <?php
    /***CONFIGURATOR***/
    $sugar_config['list_max_entries_per_page'] = '100';
    $sugar_config['default_module_favicon'] = false;
    $sugar_config['stack_trace_errors'] = false;
    $sugar_config['developerMode'] = false;
    $sugar_config['allow_pop_inbound'] = true;
    $sugar_config['allow_sendmail_outbound'] = true;
    /***CONFIGURATOR***/

  7. #7
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: smtp ? worked in 5 but not in 6

    The thread is discussing the use of sendmail for sending, not SMTP per se. What exactly is your problem? Are you getting an error?
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  8. #8
    alfpc is offline Junior Member
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    Question Re: smtp ? worked in 5 but not in 6

    Quote Originally Posted by Angel View Post
    Add this to your config_override.php file (located in the root install directory).

    Code:
    $sugar_config['allow_sendmail_outbound'] = true;
    this doesn't work for me. I've never used sugar 5. I'm trying 6. I'm installing in 1and1 shared hosting

    At first I had problem with the CSS of sugar, that was solved changing the permission in some folders (solution was in this forum)

    But in addition I see that I can't send email. neither with my 1and1 email or a Gmail account. I've check every settings and nothing look wrong.

    Curiously when I try to send a test mail the button say "Undefined". It's a little javascript windows that say "one moment pleases" and after it send (or try) the email said

    "An email was sent to the specified email address using the provided outgoing mail settings. Please check to see if the email was received to verify the settings are correct."

    But the button always say "undefined"

    Please help

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