soap API: session problem

**mattV** · 2007-03-26, 03:38 PM

Hello,

I'm currently trying to integrate an application with SugarCRM using its soap API. I've just performed a simple exercise : login, get the user id and logout.
I can login, but when I reuse the session id to perform another call, I get a "-1" answer for the getuser_id operation and a 'no session occurred' answer for the logout operation.

Here are my soap requests and the responses that I get back :

Login :

Code:

<soapenv:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:sug="http://www.sugarcrm.com/sugarcrm">
   <soapenv:Header/>
   <soapenv:Body>
      <sug:login soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
         <user_auth xsi:type="sug:user_auth">
            <user_name xsi:type="xsd:string">cartman</user_name>
            <password xsi:type="xsd:string">74d186de7fa2f444067e76e7abab1a02</password>
            <version xsi:type="xsd:string">?</version>
         </user_auth>
         <application_name xsi:type="xsd:string">?</application_name>
      </sug:login>
   </soapenv:Body>
</soapenv:Envelope>

Code:

<SOAP-ENV:Envelope SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:tns="http://www.sugarcrm.com/sugarcrm" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
   <SOAP-ENV:Body>
      <ns1:loginResponse xmlns:ns1="http://www.sugarcrm.com/sugarcrm">
         <return xsi:type="tns:set_entry_result">
            <id xsi:type="xsd:string">28386530ff712aa80837e7a58839732c</id>
            <error xsi:type="tns:error_value">
               <number xsi:type="xsd:string">0</number>
               <name xsi:type="xsd:string">No Error</name>
               <description xsi:type="xsd:string">No Error</description>
            </error>
         </return>
      </ns1:loginResponse>
   </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

getuser_id

Code:

<soapenv:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:sug="http://www.sugarcrm.com/sugarcrm">
   <soapenv:Header/>
   <soapenv:Body>
      <sug:get_user_id soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
         <session xsi:type="xsd:string">28386530ff712aa80837e7a58839732c</session>
      </sug:get_user_id>
   </soapenv:Body>
</soapenv:Envelope>

Code:

<SOAP-ENV:Envelope SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
   <SOAP-ENV:Body>
      <ns1:get_user_idResponse xmlns:ns1="http://www.sugarcrm.com/sugarcrm">
         <return xsi:type="xsd:string">-1</return>
      </ns1:get_user_idResponse>
   </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

and finally, logout :

Code:

<soapenv:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:sug="http://www.sugarcrm.com/sugarcrm">
   <soapenv:Header/>
   <soapenv:Body>
      <sug:logout soapenv:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
         <session xsi:type="xsd:string">28386530ff712aa80837e7a58839732c</session>
      </sug:logout>
   </soapenv:Body>
</soapenv:Envelope>

Code:

<SOAP-ENV:Envelope SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:tns="http://www.sugarcrm.com/sugarcrm" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
   <SOAP-ENV:Body>
      <ns1:logoutResponse xmlns:ns1="http://www.sugarcrm.com/sugarcrm">
         <return xsi:type="tns:error_value">
            <number xsi:type="xsd:string">-1</number>
            <name xsi:type="xsd:string">An Undefined Error - no_session occured</name>
            <description xsi:type="xsd:string">There is no error definition for no_session</description>
         </return>
      </ns1:logoutResponse>
   </SOAP-ENV:Body>
</SOAP-ENV:Envelope>

Here's the environment :

sugarcrm OS Version 4.5.1b (Build 1246)
apache 2.0.58
mysql 5.0.26
php 5.2.1
gentoo linux 2006.1

I tried this with the demo sugarcrm (demo.sugarondemand.com) instance (same version as mine) too and it worked without any problems.

What could be wrong ?

Thank you for your help.