SOAP calls not returning special characters correctly

**jmkobus** · 2010-11-10, 05:09 PM

I am looking for some help or direction on an issue we are having with the get_entry_list call. When there are special characters in one of the fields they are displayed wrong. Here is an example.

We have a call to pull the Case matching $CaseID and then set the Description to $Description.

Code:

$result = $client->call('get_entry_list', array($session_id, 'Cases', $search_filter,'','','','',''));
$search_filter = "cases.id = '" . $CaseID . "'";

$Description = $result['entry_list'][0]['name_value_list'][9]['value'];

The problem is when we print out Description special characters come out wrong.
This is what it should look like.

Code:

We can’t get it working. Here are the logs.

[2010-09-27 21:13:49] [WARN]   <11> #===============================================
[2010-09-27 21:13:49] [DEBUG]  <11> [29241] Ran SNMP Discovery Rules for ==> Device

This is how it come out

Code:

We can?t get it working. Here are the logs.


[2010-09-27 21:13:49] [WARN]   lt;11gt; #===============================================
[2010-09-27 21:13:49] [DEBUG]  lt;11gt; [29241] Ran SNMP Discovery Rules for ==gt; Device

Any assistance or a point in the right direction would be extremely helpful.

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