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Thread: SOAP connection issues (split from Supported Platforms thread)

  1. #1
    anshaw is offline Member
    Join Date
    Mar 2007
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    5

    Default Re: Supported PHP and DB versions

    Hi

    This is not so much a response to the TOPIC, but a new post. I just could not find the option of starting a new thread without first selecting an existing one.

    My query:
    The information on extracting information from an Sugar-on-demand solution seems very scanty, and the code snippets I have encoutered give fragmented pictures of reqiurements. so my question is:

    Can I use the "SugarPortal-4.5.lb.zip" as embedded in my PHP scripts on a remote site, to access information from a central repository "SugarOnDemand" solution. If this being the case, then many code snippets I have been reading all make sense, and I can see how I can implement the ideas, but if am on the wrong track, then I would need to know a lot of intimate details about my central repository of the SugarOnDemand solution we are using. Does this question make sense to what am getting at?

    Consider the following code / methods:
    $url="http://your.sugarcrm.installation/soap.php?wsdl";
    $client = new SOAP_Client($url,true);

    For an OnDemand solution, I would need to know the 1st part of the install, but it seems to imply that I need to know of the SOAP installation too. That is the location and version, because in the calling methods, the version seems a parameter that needs specification. For a local installation, there seems no problem because you would be in control of the server where the solution is installed, but for a remote server, without any admin rights, the server administrator / Application manager would need to provide me these details.

    Does this make sense to anyone???

    Now I dont even know how I will access the response to this query, unless my username or portal access details are visible to this community. Meantime, a response to my email: james.brutus@wise......co.uk,
    would be much appreciated.

    Have a nice day all.
    Kind regards,
    James.

  2. #2
    clint's Avatar
    clint is offline Sugar Team Member | Forums Lead Moderator
    Join Date
    Aug 2004
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    Silicon Valley
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    2,120

    Default Re: Supported PHP and DB versions

    Quote Originally Posted by anshaw
    For an OnDemand solution, I would need to know the 1st part of the install, but it seems to imply that I need to know of the SOAP installation too. That is the location and version, because in the calling methods, the version seems a parameter that needs specification. For a local installation, there seems no problem because you would be in control of the server where the solution is installed, but for a remote server, without any admin rights, the server administrator / Application manager would need to provide me these details.
    Every Sugar installation, whether deployed via Sugar On Demand or deployed on your own servers, includes the SOAP API's necessary to accomplish what you are asking. The location of the SOAP interface point is simply http://your.sugarinstallation.com/soap.php where the normal entry point for the user interface would be http://your.sugarinstallation.com/index.php.

    You can look at the online demo and see this in action:
    http://demo.sugarcrm.com/sugarcrm_os/index.php
    http://demo.sugarcrm.com/sugarcrm_os/soap.php
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    Clint Oram
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  3. #3
    mpruban is offline Junior Member
    Join Date
    Nov 2007
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    1

    Cool Re: Supported PHP and DB versions

    Hello Clint:

    I have installed PHP 5.2.5 and I'm trying to complete the setup. I've gotten to the test.php part and I get SERVICE UNAVAILABLE. I have IIS 6.0 with SQL 2005 using IE 7. I have tried all the troubleshooting and BIG FAT NOTE instructions and I checked the php.ini and the log_error is "on" but nothing is displaying in the error logs under Event Viewer. I still need to configure SQL. Any assistance would be greatly appreciated.

    Regards

    Mickie Ruban
    NexJen Systems Inc.
    Last edited by susiewilliams; 2008-01-11 at 10:52 PM. Reason: Turquoise is really really really hard to read! Changing to a saner color...

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