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Thread: some campaign emails have "if gte mso 9" garbage

  1. #1
    lmorris is offline Member
    Join Date
    May 2008
    Posts
    8

    Default some campaign emails have "if gte mso 9" garbage

    Our campaign sends 90 emails each hour.
    For one of those hourly batches, the email was all garbaged up. It looked like this:
    <p><!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> =
    <w:Zoom>0</w:Zoom> <w:TrackMoves/> <w:TrackFormatting/> =
    <woNotShowPropertyChanges/> <w:PunctuationKerning/> =
    <w:ValidateAgainstSchemas/> =
    <w:SaveIfXMLInvalid>false</w:SaveIfXMLInvalid> =
    <w:IgnoreMixedContent>false</w:IgnoreMixedContent> =
    etc


    All the other batches went out OK. I think they all have this stuff in them, but it's usually invisible.

    We can't really use Sugar campaigns anymore until we figure out why it did this.
    Any ideas why this might have happened?

  2. #2
    crmbalah is offline A Prolific Poster
    Join Date
    Mar 2009
    Location
    chennai
    Posts
    418

    Default Re: some campaign emails have "if gte mso 9" garbage

    Hi
    try to check all "Email Security Settings" check box in sugar admin.

  3. #3
    lmorris is offline Member
    Join Date
    May 2008
    Posts
    8

    Default Re: some campaign emails have "if gte mso 9" garbage

    Thanks, but that doesn't seem to have anything to do with outgoing mail, just incoming mail.
    Or does it?

    It says:
    Email Security Settings
    Check the following that should NOT be allowed in via InboundEmail or displayed in the Emails module.

    Preserve raw email source, including potentially harmful content. This option will only preserve raw messages in the database; it will not let unfiltered content through the SugarCRM UI.
    This may compromise your system.

    Toggle All Options

    Select Outlook default minimum security precautions (errors on the side of correct display).

    <applet> Applet tag <base> Base tag
    <embed> Embed tag <form> Form tag
    <frame> Frame tag <frameset> Frameset tag
    <iframe> iFrame tag <import> Import tag
    <layer> Layer tag <link> Link tag
    <object> Object tag <style> Style tag
    <xmp> Xmp tag

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