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Thread: some meetings not showing up in home page dashlet

  1. #1
    beuten is offline Sugar Community Member
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    Default some meetings not showing up in home page dashlet

    I think I found a bug, but would like someone to verify it or tell me if my logic is incorrect.

    If another user creates a meeting and adds other users to the meeting (not assign it, but add it below in the scheduler), the other users receive a mail asking for the acceptance and the meeting shows up in the calendar.

    The problem is that it does NOT show up on the home page meeting dashlet. (I clicked show my meetings only)

    Can anyone confirm?
    Chad (beuten)
    DAXTEN
    www.daxten.com

  2. #2
    beuten is offline Sugar Community Member
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    Default Re: some meetings not showing up in home page dashlet

    has anyone had a chance to look at this. Please let me know either way.
    Thanks in advance.
    Chad (beuten)
    DAXTEN
    www.daxten.com

  3. #3
    kpit's Avatar
    kpit is offline A Sugar Hero | Help Forum Moderator
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    Default Re: some meetings not showing up in home page dashlet

    edit your dashlet and check the settings you have in the dashlet.
    Cheers,

    Max W. Blackmer, Jr.

    Blog
    Phone: +1 (901) 672-2694



  4. #4
    beuten is offline Sugar Community Member
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    Default Re: some meetings not showing up in home page dashlet

    My Items Only is ticked
    Date Started = none
    Status = Planned and Not Held are marked
    Teams = all teams are marked
    assigned to = all users are marked

    I don't know how else I should set it.

    It could be programmed that way - the meetings are not assigned to me, but I have been invited to it. I just think that "My Items Only" box should include all meetings that are assigned to me AND all meetings where I am an attendee.

    Can you duplicate this "bug"?
    Chad (beuten)
    DAXTEN
    www.daxten.com

  5. #5
    kirkland is offline Sugar Community Member
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    Default Re: some meetings not showing up in home page dashlet

    It would be more helpful if your comment included something to actually look at.

    The options for the Meetings Dashlet allows me to filter "my items only" (the default), yet it won't find meetings/calls in which I'm not the assigned user, but I am listed as a user to the meeting/call.

    What settings allow a user to see meetings/calls in which it's assigned to him OR he's a user invited to the meeting/call? And shouldn't that be the DEFAULT setting?

    There used to be a way to accept/reject these right from the home page, but the new dashlet feature has removed this.

  6. #6
    beuten is offline Sugar Community Member
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    Default Re: some meetings not showing up in home page dashlet

    thank you kirkland - that is exactly what I found and what I think as well!
    Chad (beuten)
    DAXTEN
    www.daxten.com

  7. #7
    kpit's Avatar
    kpit is offline A Sugar Hero | Help Forum Moderator
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    Default Re: some meetings not showing up in home page dashlet

    You have one conflicting option. only my items and you selected all users. try just selecting yourself or uncheck the only my items.
    Cheers,

    Max W. Blackmer, Jr.

    Blog
    Phone: +1 (901) 672-2694



  8. #8
    beuten is offline Sugar Community Member
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    Default Re: some meetings not showing up in home page dashlet

    Quote Originally Posted by umeco
    You have one conflicting option. only my items and you selected all users. try just selecting yourself or uncheck the only my items.
    it makes no difference. I found that the "only my items" tick box overrides the other settings anyway - it is kind of a shortcut to save time.
    Chad (beuten)
    DAXTEN
    www.daxten.com

  9. #9
    kirkland is offline Sugar Community Member
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    Default Re: some meetings not showing up in home page dashlet

    This code was broken in an earlier release of SugarCRM as I recall.

    Anyway, what we want is the checkbox about "my items only" to find all calls or meetings that are assigned to me OR in which I'm an added user. This way, if you attend a call/meeting, you see it in your list.

  10. #10
    tdp
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    Default Re: some meetings not showing up in home page dashlet

    This is a known bug (#8529), and I believe it is scheduled to be fixed in the E release.

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