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Thread: some proxy, some https and some emailing

  1. #1
    Beefeater is offline Sugar Community Member
    Join Date
    Jan 2007
    Location
    Sydney
    Posts
    29

    Default some proxy, some https and some emailing

    Hi,

    my testserver goes through a proxy and is not liking it at all when it comes to https.
    I've only bumped in to https at the Module Loader and if you just wait long enough it says something like "couldn't connect to .. but you can upload a local file if you want" so no worries there (have the file locally). Anyone know why sugar doesn't like proxy and https?
    That was on 4.5.1 running centos4, php5.1.6 and mysql5.0.27.

    Now to 4.2.1
    Just sent away a hopefully successful email-campaign.
    Sent away around 400 emails and now two days later about 140 people has viewed the email.
    Normally I wouldn't worry to much about that cause many of our clients are out in the field and pretty bad reading emails.
    But.
    I saw that a few people had opted out without reading the email and that worries me.
    Well I guess I see to reasons for this.
    The email consisted of two pictures linked from our website. So using for example Thunderbird they would only see "Click here to remove me" if not choosing show images.
    Or.
    For some reason all emails doesn't get reported back to the CRM.

    Ideas people?

    Cheers!

  2. #2
    deeadmin is offline Junior Member
    Join Date
    Nov 2006
    Posts
    3

    Default Re: some proxy, some https and some emailing

    Your first reasoning about the email campaign status issue is right. If the user does not download images, the tracker cannot track the message as being viewed.

    There is a 1X1 pixel image embedded in emails when sent. When images are downloaded the email is tracked as viewed.

    ~ Deepali.

    Quote Originally Posted by Beefeater

    Now to 4.2.1
    Just sent away a hopefully successful email-campaign.
    Sent away around 400 emails and now two days later about 140 people has viewed the email.
    Normally I wouldn't worry to much about that cause many of our clients are out in the field and pretty bad reading emails.
    But.
    I saw that a few people had opted out without reading the email and that worries me.
    Well I guess I see to reasons for this.
    The email consisted of two pictures linked from our website. So using for example Thunderbird they would only see "Click here to remove me" if not choosing show images.
    Or.
    For some reason all emails doesn't get reported back to the CRM.

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