Status call become ended when i save

[hervesage]

I have just installed SUGAR, installation OK no problem.
I try to schedule an outgoing call, i save it no problem status = scheduled , and when I click on close it changes me the status and positions it on ended.
Why???

Close means close this actions : ended status or close this windows ?

Maybe I understood nothing in the philosophy of the module .

Sorry for my english.

Thank you

[sugarcane]

Hello,

click on close it changes me the status and positions it on ended.

This is a correct action in the system. When you create a Call, Meeting, or Task, it is an open call, task, or meeting that had not yet taken place. When you click the Close button, this means that the activity has taken place, and this it is no longer an open item. So the system automatically changes the status to 'Held' (for calls and meetings) or 'Completed' (for tasks). This is meant to be a shortcut. Once the above items are closed, they move from the Activities subpanel to the History subpanel

[hervesage]

OK understood

Thank you very much for your message.