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Thread: Status Dropdown empty on Cases Edit View

  1. #1
    fjabem1's Avatar
    fjabem1 is offline Sugar Community Member
    Join Date
    May 2006
    Location
    Greenville, SC
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    12

    Default Status Dropdown empty on Cases Edit View

    Hi,
    My company is evaluating SugarCRM OS and we are planning to Purchase the Professional version within the month. We have hit a snag though. After importing data into the cases table, the status field on the edit view is blank. I have verifed all rows in the cases table only contain items found in the cases_status_dom dropdown list. Also, on the listview and detailview the status field is displayed correctly. I have no idea why the status field is not displaying anything on the edit view page. Any help would be greatly appreciated.

  2. #2
    sadek's Avatar
    sadek is offline Sugar Team Member
    Join Date
    Sep 2005
    Posts
    244

    Default Re: Status Dropdown empty on Cases Edit View

    You should find this line in your EditView.html
    <td><slot><select tabindex='1' name='status'>{STATUS_OPTIONS}</select></slot></td>

    If it is not set to STATUS_OPTIONS, it will not find that XTemplate assignment. Try changing it to that and see if that does the trick.

    -Sadek

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