Strange Gmail IMAP error! "Communication Failure" Help please!

[xelium]

I am getting this error when trying to setup my Google Apps email. This happens when i try to "Save" the mail account settings.

The system will show "Please wait, saving account settings" for about 5 minutes, and then this error will show.

What's going on?

Thank you for your help, Sugar heroes! :-)

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Operating System: Linux 2.6.31.1

Sugar CE 5.5.1

Server type: Apache/2.2.15 (Unix) mod_ssl/2.2.15

PHP Version 5.2.13

MYSQL: 5.0.90

[ysh]

Hi

You might have an issue with your outbound settings
check Email Settings in Admin

yann

[salesagility]

What happens when you Test Settings? Does it pass?

And have you checked the permissions in your folders here

[sargasm]

I was having a similar problem.

I had to add a line to crontab to get the scheduler working properly, but the connection was still failing.

It looks like it was a php problem.

I was on version 5.2.17 if you look at the spec for sugar 6.2 it requests version 5.3.

I upgraded to php 5.3.6 and everything works.

Good news!

Hope this helps people out.