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Thread: Strange Layout!

  1. #1
    outwestlondon is offline Sugar Community Member
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    Sep 2011
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    Default Strange Layout!

    Hi all,

    I've recently installed Sugar and the layout seems to be screwed up - panels/fields are tiny and long lists down the side of the page (see attached).

    Our logo isn't appearing either.

    Any help would be gratefully appreciated!

    D
    Attached Images Attached Images  

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Strange Layout!

    This is due file permission issue in cache and custom folder.

    Make sure sugarcrm folder is writable and readable by user under which your web server is running.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    sts's Avatar
    sts
    sts is offline Sugar Community Member
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    Default Re: Strange Layout!

    Stefan Ulrich Sauer
    System Analyst

    Devoteam Danet GmbH
    Gutenbergstraße 10
    D-64331 Weiterstadt
    Germany
    email: Stefan-Ulrich.Sauer@devoteam.com
    http://www.devoteam.de

  4. #4
    roibot is offline Junior Member
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    Default Re: Strange Layout!

    Quote Originally Posted by andopes View Post
    This is due file permission issue in cache and custom folder.

    Make sure sugarcrm folder is writable and readable by user under which your web server is running.

    Cheers
    I had the same problem, it wasn't as simple as changing permissions, it drove me mad until I found that there are dynamic permissions controlled by values in
    in config.php

    changing
    from
    array (
    'dir_mode' => 1528,
    'file_mode' => 432,
    'user' => '',
    'group' => '',
    ),



    to

    array (
    'dir_mode' => 1533,
    'file_mode' => 446,
    'user' => '',
    'group' => '',
    ),

    worked for me

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