Hi all,
I've recently installed Sugar and the layout seems to be screwed up - panels/fields are tiny and long lists down the side of the page (see attached).
Our logo isn't appearing either.
Any help would be gratefully appreciated!
D
Hi all,
I've recently installed Sugar and the layout seems to be screwed up - panels/fields are tiny and long lists down the side of the page (see attached).
Our logo isn't appearing either.
Any help would be gratefully appreciated!
D
This is due file permission issue in cache and custom folder.
Make sure sugarcrm folder is writable and readable by user under which your web server is running.
Cheers
André Lopes
DevToolKit / Project of the Month - June 2009
Lampada Global Services- Open Source Solutions
Avenida Ipiranga, 318
Bloco B - CJ 1602
São Paulo, SP 01046-010
Brazil
Office: +55 11 3237-3110
Mobile: +55 11 7636-5859
e-mail: andre@lampadaglobal.com
Lampada Global delivers offshore software development and support services to customers around the world.
Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.
I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.
This blog post should help you: Angel's Blog: SugarCRM Troubleshooting: Formatting Woes
Stefan Ulrich Sauer
System Analyst
Devoteam Danet GmbH
Gutenbergstraße 10
D-64331 Weiterstadt
Germany
email: Stefan-Ulrich.Sauer@devoteam.com
http://www.devoteam.de
I had the same problem, it wasn't as simple as changing permissions, it drove me mad until I found that there are dynamic permissions controlled by values in
in config.php
changing
from
array (
'dir_mode' => 1528,
'file_mode' => 432,
'user' => '',
'group' => '',
),
to
array (
'dir_mode' => 1533,
'file_mode' => 446,
'user' => '',
'group' => '',
),
worked for me
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