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Thread: Studio changes not reflected in non-admin account 6.01

  1. #1
    digitalspyders is offline Junior Member
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    Question Studio changes not reflected in non-admin account 6.01

    When I make changes in the list view for accounts it's only visible when I login with the default administrator account. All other sub accounts don't see any studio changes, even ones that are set to sub administrators.

    Anyone have any ideas for this system behavior?

  2. #2
    shailendra001's Avatar
    shailendra001 is offline A Prolific Poster
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    Default Re: Studio changes not reflected in non-admin account 6.01

    Quote Originally Posted by digitalspyders View Post
    When I make changes in the list view for accounts it's only visible when I login with the default administrator account. All other sub accounts don't see any studio changes, even ones that are set to sub administrators.

    Anyone have any ideas for this system behavior?
    Hi !
    Do repair roles , from admin -> repair

    and clear cache

    Regards
    Shailendra

  3. #3
    digitalspyders is offline Junior Member
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    Default Re: Studio changes not reflected in non-admin account 6.01

    Quote Originally Posted by shailendra001 View Post
    Hi !
    Do repair roles , from admin -> repair

    and clear cache

    Regards
    Shailendra
    Yeah, I tried that and nothing.

    What method of clearing the cache do you recommend?

  4. #4
    shailendra001's Avatar
    shailendra001 is offline A Prolific Poster
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    Default Re: Studio changes not reflected in non-admin account 6.01

    Quote Originally Posted by digitalspyders View Post
    Yeah, I tried that and nothing.

    What method of clearing the cache do you recommend?
    HI !

    clear through admin , repair

    What is version of SugarCRM ?
    Have you done any role management in your SugarCMR ?

    Regards
    Shailendra

  5. #5
    digitalspyders is offline Junior Member
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    Default Re: Studio changes not reflected in non-admin account 6.01

    Yeah, Sugar CRM 6.01

    I have roles setup for specific groups.

    I ran all the repair jobs available, still no change.

  6. #6
    shailendra001's Avatar
    shailendra001 is offline A Prolific Poster
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    Default Re: Studio changes not reflected in non-admin account 6.01

    Hi !

    If possible , then remove user who is having this issue from all roles and then repair roles from admin section

    and logout and login with user again
    I had same problem , it was due to roles

    This may help
    Regards
    Shailendra

  7. #7
    digitalspyders is offline Junior Member
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    Default Re: Studio changes not reflected in non-admin account 6.01

    Quote Originally Posted by shailendra001 View Post
    Hi !

    If possible , then remove user who is having this issue from all roles and then repair roles from admin section

    and logout and login with user again
    I had same problem , it was due to roles

    This may help
    Regards
    Shailendra
    I followed your recommendation and purged all roles, repaired roles, logged out and back in, same problem exists.

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