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Thread: Studio and Dropdown screen failure

  1. #1
    lupus78 is offline Junior Member
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    Default Studio and Dropdown screen failure

    Whenever I open the Studio or Downdown editor pages in the Administration the page fails to load, and only displays a popup with "An Error has ocured" heading, and some crappy html code, nothing usefull.
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  2. #2
    davidboris is offline Sugar Community Member
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    Default Re: Studio and Dropdown screen failure

    Hello,

    Install Firebug extension of Firefox and see if you have any javascript error message for permissions?
    Thumbs up.

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  3. #3
    lupus78 is offline Junior Member
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    Default Re: Studio and Dropdown screen failure

    No error at all on the javascript console. Only this if I move the mouse over the popup window:

    Code:
    Error: illegal character
    Forrásfájl: http://XX.XX.YY.ZZ/sugarcrm/index.php?module=ModuleBuilder&action=index&type=studio
    Line: 1
    Forráskód:
    \"ModuleBuilder.buttonOut(this);\"

  4. #4
    ombexpress is offline Member
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    Default Re: Studio and Dropdown screen failure

    Any fix to this? I'm getting the same error.

  5. #5
    davidboris is offline Sugar Community Member
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    Default Re: Studio and Dropdown screen failure

    Hello,

    Have you custom code any of your subpanels?
    Thumbs up.

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  6. #6
    ombexpress is offline Member
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    Default Re: Studio and Dropdown screen failure

    I have not... Brand new install....

  7. #7
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Studio and Dropdown screen failure

    Follow the tips in my first post here.

    Cheers
    André Lopes
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  8. #8
    yogesh_sugarcrrm is offline Junior Member
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    Red face Re: Studio and Dropdown screen failure

    i am getting the same error! "illegal character" in firebug error console please help for the same

  9. #9
    yogesh_sugarcrrm is offline Junior Member
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    Default Re: Studio and Dropdown screen failure

    I have got the solution for this problem after putting my head in to my code. i have created some graphical features in customization as i was using the jquery library for the charts while the sugarcrm uses YUI libraries so this caused the conflict and made me smile again.

    Thanks,

    Yogesh

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