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Thread: In Studio, No Relationship Panels Come Up

  1. #1
    alisonftf is offline Junior Member
    Join Date
    Apr 2010
    Posts
    2

    Default In Studio, No Relationship Panels Come Up

    Hi,

    I am using SugarCRM Community Edition. I started with it last Saturday. After running into trouble installing it myself, I used tmdhosting.com. I developed a package of modules within module builder. The only problem was that a lot of messages were displaying as undefined. So I googled that problem and changed the permissions in the cache directory. All directories to 755 and files to 644. That made the messages appear such as "loading page" and "done" at the top of the page. However, now I can not edit any module's (whether from studio builder or built-in) relationships.

    I get the messages that "page loading, please wait" and "done" but nothing about the middle studio pane changes. So I can't edit any of the relationships.

    Please help.

  2. #2
    sugarcane is offline Sugar Community Member
    Join Date
    Apr 2005
    Location
    Chicago, IL
    Posts
    1,207

    Default Re: In Studio, No Relationship Panels Come Up

    You could still have a permission issue or something else. What you can do is the following:

    Try to go to admin->repair and run Quick Repair and Rebuild twice. Any time you make changes to permissions it is always good to run this a few times. After this, it might work.

    If it still does not work, then you should in firefox try it. Use the javascript error log and see if any errors come up. Also you should use the firebug extension since with studio, a lot of ajax actions are happening. if you run firebug console when you load studio you can probably see that there is an error in one of the ajax calls coming back.

    Hopefully this helps!
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  3. #3
    alisonftf is offline Junior Member
    Join Date
    Apr 2010
    Posts
    2

    Default Re: In Studio, No Relationship Panels Come Up

    I am running the repair tool and getting an error related to the lack of this file: custom/metadata/s1_availability_s1_programsMetaData.php

    A relationship was created here which was incorrect, so I deleted it through the relationship panel in studio when it was still working. How do I fix that SugarCRM is still looking for this file (which should not exist)?

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