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Thread: Studio is not saving custom fields hanging on Loading

  1. #1
    makkina is offline Member
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    Question Studio is not saving custom fields hanging on Loading

    I'm running 5.2.0j on a Linux machine.
    I want to customize my CRM and when I just add a field, it hangs and holds on Loading... message.
    Looking on the logs, I cannot see the hit on the Access.log and some error on the error log.

    Any ideas?

    I tested it on Safari, Firefox (max, win), Iexplorer (crashes with a Javascript error), Chrome.

    Thanks
    Makkina

  2. #2
    salesagility's Avatar
    salesagility is offline Sugar Community Member
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    Default Re: Studio is not saving custom fields hanging on Loading

    what versions of linux, mysql, apache & php?

  3. #3
    makkina is offline Member
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    Default Re: Studio is not saving custom fields hanging on Loading

    This is my configuration

    mysql: 5.0.51a-3ubuntu5.4
    linux: Linux version 2.6.24-23-xen (buildd@crested) (gcc version 4.2.4 (Ubuntu 4.2.4-1ubuntu3))
    apache: Apache/2.2.8 (Ubuntu)
    php: PHP/5.2.4-2ubuntu5.6

    Thanks
    Francesco

  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Studio is not saving custom fields hanging on Loading

    Quote Originally Posted by makkina View Post
    I'm running 5.2.0j on a Linux machine.
    I want to customize my CRM and when I just add a field, it hangs and holds on Loading... message.
    Looking on the logs, I cannot see the hit on the Access.log and some error on the error log.

    Any ideas?

    I tested it on Safari, Firefox (max, win), Iexplorer (crashes with a Javascript error), Chrome.

    Thanks
    Makkina
    Install Firebug on Firefox, enable the tabs console, javascript and network on Firebug.
    Try again under Firefox and let us know the error message at the right bottom corner of screen.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  5. #5
    makkina is offline Member
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    Default Re: Studio is not saving custom fields hanging on Loading

    Thank you Andrè:

    Console errors:

    missing ) in parenthetical
    error source line: [Break on this error] (Retrieving record by id fields_meta_dat... 'sugar.fields_meta_data' doesn't exist)ext-all....64c2&c=1" (line 9)

    it hangs before doing any network operation.

  6. #6
    mansurp is offline Junior Member
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    Default Re: Studio is not saving custom fields hanging on Loading

    I am running 5.2k and getting the same error. - please help !

    Error: invalid XML markup
    Source File: http://sales.adcompsystems.com/sugar...-all.js?c=1%22
    Line: 9, Column: 1
    Source Code:
    (<?php<?php<?php<?php{"center":{"title":"Edit Labels","crumb":"<a onclick='ModuleBuilder.getContent(\"module=ModuleB uilder&action=wizard&view_module=Accounts\")' href='javascript:void(0)'><img border=\"0\" src=\"themes\/default\/images\/icon_back.gif\" wi

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