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Thread: In Studio nothing shows up

  1. #1
    Chris80 is offline Sugar Community Member
    Join Date
    Mar 2008
    Posts
    103

    Unhappy In Studio nothing shows up

    Hi,

    I've got some problems with Sugar.
    Being in Studio with the admin panel, nothing shows up.
    I can click on everything, fields, views, searches etc. but absolutely nothing.

    What do I need to do?
    It's a fresh installation, imported database and custom folder from an existing installation and I repaired the links and did a repairSelectModule
    Now it doesn't work anymore
    The problem appears in English and in German.

    Can you please help me.
    Bye, Chris
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  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Jul 2006
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    São Paulo - Brazil
    Posts
    8,335

    Default Re: In Studio nothing shows up

    Hi Chris

    If you are able test it in FF, install the addon Firebug, enable it and enable console, script and network.
    Try to access again the Studio page and check if Firebug warn some error message at bottom right corner.
    Let us know the error.

    By the way, did you install any package, customize anything on your system?

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  3. #3
    goko is offline Sugar Community Member
    Join Date
    Apr 2008
    Location
    Stockholm, Sweden
    Posts
    69

    Default Re: In Studio nothing shows up

    Check the error log of the webserver.

    A blank (or partially blank) browser window in Sugar is mostly due to fatal PHP errors which are logged in the webserver error log.
    The fatal PHP errors are often caused by syntax errors or file permission issues (make sure the webserver user has rw-permission to all folders in the instance)

    I had the same problem and it turned out that the cause was a language file xx_xx.lang.php had been saved as UTF8 with Byte-order mark (BOM).
    The solution in that case is to convert the file to UTF8 without BOM (that is remove the BOM-characters)
    Last edited by goko; 2009-08-21 at 12:34 PM.

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