Sugar 4.5.0g Contacts Import fails

[gameday]

We are using Sugar 4.5.0g on Windows 2003 with PHP 5.2.0.

We have successfully imported about 5000 accounts into Sugar from several CSV files.

We are now wanting to import the contacts from those files.

After mapping, the import starts successfully, but it will only get to 58 records and then the progress meter stops; the rest of the records do not get imported.

We have tried various files, and deleting rows from files to see if errors were the issue. The process always halts on 58 imports.

I checked our PHP resource limits, and they are as follows:

max_execution_time = 1000 ; Maximum execution time of each script, in seconds
max_input_time = 3000 ; Maximum amount of time each script may spend parsing request data
memory_limit = 1000M ; Maximum amount of memory a script may consume (16MB)

We need to get these imported ASAP; any ideas as to why the import process halts?

[gameday]

We really need some help!

[gameday]

The solution was to reformat values in a date column.

Two suggestions to Sugar:

1. The import process needs to throw errors or log details of why the import halts. Otherwise, it is very difficult to diagnose and wastes a lot of time.

2. We have posted two urgent questions to the forums recently with absolutely no response whatsoever from either the community or Sugar. Maybe Sugar team could have a person on forums more frequently?

Thanks!