Sugar 5.5 missing tabs in Email Settings

[herdhall]

I'm trying to set up a group folder for a group email account in order to let all users (5) see the group email account's email. I have the Community Edition of SugarCRM. According to the documentation I should be able to see a Folders Tab in the email settings area. I am currently logged in as admin. I go to Activities and then to Email. Once there I see my group email account to the left and I click on the Settings tab. What I expect to see (according to the documentation) are 4 tabs listed at the top from left to right as General, Accounts, Folders and Rules. What I actually see is only General and Mail Accounts. I need to see the Folders tab and I don't. Anyone else have this problem or am I going about this all wrong?

[responset]

I am having exactly the same problem. I am running Community Edition Version 5.5.1 (Build 1202).

Can somebody tell me how to resolve this issue?

[Gitonga]

I havie a similar problem. I am running Community Edition Version 5.5.2

I can't seem to find solutions anywhere or someone to tell me how to resolve this issue?

[t3node]

confirmed using Sugar community edition, Version 5.5.1 (Build 1202)
Here's a screenshot of what I see:


Accoring to knowledge base, there should also be a "Folders" tab:
http://kb.sugarcrm.com/category/app/.../email/page/2/

[kenlyle]

I believe this is related- a Windows 7 user reports that he doesn't see anything in the popup after clicking Settings within the Email module in 5.5.4 - Happens to be the CEO, of course - Works fine for several other users.

I am noting that this issue seems somewhat rare, given that there are only a handful of posts here. Maybe it's specific to some client configuration or OS/browser?

[cgpont]

Similar problem and I can't find anything related outside this forum post

[ehsander]

Same here in Sugar CE 6.0.1!