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Thread: Sugar 6.2.0 Upgrade Wizard failure

  1. #1
    didikopp is offline Member
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    Jun 2011
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    Default Sugar 6.2.0 Upgrade Wizard failure

    Dear forum members

    Since the update to 6.2.0 the Upgrade-functionality in my Sugar system doesn't work anymore. After choosing the Admin/System/Upgrade Wizard I receive the following Error Message:

    Warning: aSubPanel::include_once() [function.include]: Failed opening '' for inclusion (include_path='/var/www/sugarcrm:/var/www/sugarcrm/include/..:.:/usr/share/php:/usr/share/pear') in /var/www/sugarcrm/include/SubPanel/SubPanelDefinitions.php on line 454

    Fatal error: Class name must be a valid object or a string in /var/www/sugarcrm/include/SubPanel/SubPanelDefinitions.php on line 455

    My System:
    SugarCommunityEdition Version 6.2.0 (Build 6354)
    MySQL Version: 5.0.51a
    PHP Version 5.2.4-2ubuntu5.17
    Linux 2.6.24-29

    Steps to reproduce:
    Under Administration/System click on "Upgrade Wizard"

    Your help would be appreciated very much.

    Dietmar Kopp

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Sugar 6.2.0 Upgrade Wizard failure

    There is a known bug in 6.2.0 regarding upgrade, but to make sure it is not about some other issue, do that:
    Go to Admin -> System Settings -> set log level to debug
    Try again.
    Attach into your next post the zipped file sugarcrm.log

    Regards
    André Lopes
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  3. #3
    didikopp is offline Member
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    Smile Solved: Sugar 6.2.0 Upgrade Wizard failure

    Dear andopes

    Thank you very much for your reply.

    Meanwhile we solved the problem by deleting the two lines 454 and 455 in the file SubPanelDefinitions.php .

    Best regards

  4. #4
    sugarFLO is offline Sugar Community Member
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    Default Re: Sugar 6.2.0 Upgrade Wizard failure

    Or edit the file as mentioned here:

    http://www.sugarcrm.com/forums/showthread.php?t=72404#3

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