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Thread: Sugar Broken after Server patch

  1. #1
    glen777 is offline Member
    Join Date
    Dec 2009
    Posts
    9

    Default Sugar Broken after Server patch

    I patched our debian 5.0 "lenny" server this morning, which included an update to php5.

    After that, 1 of our 2 SugarCRM installations stopped working (strange that the other one is fine). Accessing the site via a browser gives the following information.

    How can I access paid support? I need to get this fixed asap. Any ideas highly appreciated.

    ---

    Warning: VardefManager::include_once(cache/modules/EmailAddresses/EmailAddressvardefs.php) [vardefmanager.include-once]: failed to open stream: No such file or directory in /var/www-ssl/crm_aml/include/SugarObjects/VardefManager.php on line 236

    Warning: VardefManager::include_once() [function.include]: Failed opening 'cache/modules/EmailAddresses/EmailAddressvardefs.php' for inclusion (include_path='/var/www-ssl/crm_aml/include/..:.:/usr/share/php:/usr/share/pear') in /var/www-ssl/crm_aml/include/SugarObjects/VardefManager.php on line 236

    Warning: VardefManager::include(cache/modules/EmailAddresses/EmailAddressvardefs.php) [vardefmanager.include]: failed to open stream: No such file or directory in /var/www-ssl/crm_aml/include/SugarObjects/VardefManager.php on line 108

    Warning: VardefManager::include() [function.include]: Failed opening 'cache/modules/EmailAddresses/EmailAddressvardefs.php' for inclusion (include_path='/var/www-ssl/crm_aml/include/..:.:/usr/share/php:/usr/share/pear') in /var/www-ssl/crm_aml/include/SugarObjects/VardefManager.php on line 108

    Warning: VardefManager::include(cache/modules/EmailAddresses/EmailAddressvardefs.php) [vardefmanager.include]: failed to open stream: No such file or directory in /var/www-ssl/crm_aml/include/SugarObjects/VardefManager.php on line 108

    Warning: VardefManager::include() [function.include]: Failed opening 'cache/modules/EmailAddresses/EmailAddressvardefs.php' for inclusion (include_path='/var/www-ssl/crm_aml/include/..:.:/usr/share/php:/usr/share/pear') in /var/www-ssl/crm_aml/include/SugarObjects/VardefManager.php on line 108

    Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /var/www-ssl/crm_aml/include/SugarObjects/VardefManager.php:236) in /var/www-ssl/crm_aml/include/MVC/SugarApplication.php on line 384

    Warning: Cannot modify header information - headers already sent by (output started at /var/www-ssl/crm_aml/include/SugarObjects/VardefManager.php:236) in /var/www-ssl/crm_aml/include/utils.php on line 2528

    Warning: Cannot modify header information - headers already sent by (output started at /var/www-ssl/crm_aml/include/SugarObjects/VardefManager.php:236) in /var/www-ssl/crm_aml/include/MVC/SugarApplication.php on line 125

  2. #2
    glen777 is offline Member
    Join Date
    Dec 2009
    Posts
    9

    Default Re: Sugar Broken after Server patch

    in my php.ini for apache I set:

    display_errors = Off

    It was "On". This has fixed my immediate problem, but I need to know what's going on incase there is a deeper problem.

    Any ideas appreciated.

    Cheers,


    Glen

  3. #3
    Angel's Avatar
    Angel is offline Sugar Community Member
    Join Date
    Jul 2005
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    Los Angeles
    Posts
    4,813

    Default Re: Sugar Broken after Server patch

    You have a permissions problem.

    Try doing the following to your Sugar directory:

    chmod -R 755
    chown -R <web_user>.<web_user_group>
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
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