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Thread: Sugar CRM 4.2.0d Files May Only Be Used With A Sugar CRM 4.2.0 Database.

  1. #1
    urbanomad is offline Member
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    Default Sugar CRM 4.2.0d Files May Only Be Used With A Sugar CRM 4.2.0 Database.

    After updating from 4.2beta to 4.2.0d Sugar is not available to me... Please help!

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  2. #2
    nhlinux is offline Junior Member
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    Default Re: Sugar CRM 4.2.0d Files May Only Be Used With A Sugar CRM 4.2.0 Database.

    I had the same problem and I found that if you go into mysql database for sugar, and look at the 'config' table, there is an entry for 'sugar_version'. I chaned it from '4.2.0beta' to '4.2.0' and (so far) everything is working for me.

    Hope this helps!

    Marc

  3. #3
    urbanomad is offline Member
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    Default Re: Sugar CRM 4.2.0d Files May Only Be Used With A Sugar CRM 4.2.0 Database.

    Sorry, I'm not too versed on SQL... would you be able to give me specific directions how to change this?

  4. #4
    nhlinux is offline Junior Member
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    Default Re: Sugar CRM 4.2.0d Files May Only Be Used With A Sugar CRM 4.2.0 Database.

    Log into the system running mysql and enter this command

    mysql -p sugarcrm

    It will prompt for a password, which you need to supply

    then at the mysql> prompt, type

    select * from config where name = 'sugar_version';

    followed by enter... it will show the current value. Then type

    update config set value = '4.2.0' where name = 'sugar_version';

    to change the value. Then,

    commit;
    quit

    and you should be all set

  5. #5
    urbanomad is offline Member
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    Default Re: Sugar CRM 4.2.0d Files May Only Be Used With A Sugar CRM 4.2.0 Database.

    Thank you very very much!!!! That seems to have worked perfectly.

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