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Thread: Sugar CRM Files May Only Be Used With A Sugar CRM Database.

  1. #1
    shivaranjani is offline Sugar Community Member
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    Thumbs up Sugar CRM Files May Only Be Used With A Sugar CRM Database.

    Hello ,
    I am using sugarcrm version 4.5. the PHP version is 5.2,5 MySql 5.0.X.
    When I tyign to open the application i am getting the following message. Plz do guide." Sugar CRM Files May Only Be Used With A Sugar CRM Database. "

    If any once comes across the same and solution plz do let me know.Thanks in advance for your reply.

    Regards,
    ShivaRanjani

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Sugar CRM Files May Only Be Used With A Sugar CRM Database.

    Hi ShivaRanjani

    This error message occurs when you try to link a sugar installation to a database from another version, like sugar installation 4.5.1f to database from 4.5.1i.

    How did you install that one?
    Which steps did you follow until get this error message?

    Cheers
    André Lopes
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  3. #3
    shivaranjani is offline Sugar Community Member
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    Thumbs up Re: Sugar CRM Files May Only Be Used With A Sugar CRM Database.

    hi,
    thanks for reply.
    I have downloaded the code which is working perfectly fine from the server. As mentioned earlier above regarding the configurations of PHP and MYSQL and Apachee.
    I have already installed the sugarcrm and worked on cuple of different versions of sugarcrm.
    I am using the same database which is used in the server.

    Thanks for u r time.

    Regards,
    ShivaRanjani

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