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Thread: Sugar CRM Server crashed

  1. #1
    quemlar is offline Member
    Join Date
    Aug 2007
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    Default Sugar CRM Server crashed

    Hi Everyone,

    Major problem. Our server which was running sugar crashed. I have salvaged the web folders and the .sql file which was backed up nightly. It was running on Debian Linux. I have another PC on which I can install debian. I need guidance on how to transfer the .sql sugar database which is curently on a flash drive to the new PC and get the CRM back up and running.

    Regards,

    Chris.

  2. #2
    Join Date
    Feb 2007
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    San Jose, CA
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    Default Re: Sugar CRM Server crashed

    Hi there,

    Please check out this wiki article, which hopefully can give you some pointers.
    Susie Williams

  3. #3
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: Sugar CRM Server crashed

    Should be pretty straight forward.

    Assuming you've got the supporting stack installed and configured, you should be able to do a restore of the database on the MySQL server by simply executing the SQL backup file.

    You can then place your old system's htdocs/sugarcrm folder into the htdocs folder on the new install's web server install and it should fire right up.
    Regards,

    Angel Magaña
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  4. #4
    quemlar is offline Member
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    Default Re: Sugar CRM Server crashed

    Back up and running using a new debian box. I would now like to update this version which is very old 2.0.1 to the latest version. Can someone give me a roadmap how to do that. I'm having trouble finding the required files on the main website. Thank you.

    Chris.

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