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Thread: Sugar Mobile App

  1. #1
    chrislynch8's Avatar
    chrislynch8 is offline Sugar Community Member
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    Oct 2007
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    Cork, Ireland
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    Default Sugar Mobile App

    Hi,

    I am testing the Sugar Mobile App to see how it feels to use. Reading the documentation it says that by default it will show me records that are assigned to me.

    When in the CRM I can See a list of Calls, Meetings, Tasks, Accounts, Clients assigned to my. But in the Sugar Mobile App, when i click on Contacts, Calls, Account it says "No Data Found"

    Is there something I need to do so when a User selects Calls in the Sugar Mobile App it will show them all there upcoming Calls instead of having to do a search.

    Rgds
    Chris
    Linkedin Profile:Chris Lynch

    FDC IT Solutions
    FDC House
    Wellington Road
    Cork
    Ireland

  2. #2
    chrislynch8's Avatar
    chrislynch8 is offline Sugar Community Member
    Join Date
    Oct 2007
    Location
    Cork, Ireland
    Posts
    747

    Default Re: Sugar Mobile App

    Also is it possible to change what it searches on. It looks like it searches by Name only, but if you have modules that do no use the name field how do you get about this?

    Rgds
    Chris
    Linkedin Profile:Chris Lynch

    FDC IT Solutions
    FDC House
    Wellington Road
    Cork
    Ireland

  3. #3
    gdifiore is offline Junior Member
    Join Date
    Feb 2012
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    4

    Default Re: Sugar Mobile App

    I am having the same issue with the Sugar Mobile App at my company. Were you able to resolve this issue? If so could you tell me what the problem was?

    Thank you,
    Greg


    Quote Originally Posted by chrislynch8 View Post
    Hi,

    I am testing the Sugar Mobile App to see how it feels to use. Reading the documentation it says that by default it will show me records that are assigned to me.

    When in the CRM I can See a list of Calls, Meetings, Tasks, Accounts, Clients assigned to my. But in the Sugar Mobile App, when i click on Contacts, Calls, Account it says "No Data Found"

    Is there something I need to do so when a User selects Calls in the Sugar Mobile App it will show them all there upcoming Calls instead of having to do a search.

    Rgds
    Chris

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