Sugar pro upgrade 6.2 : assigned user not set ?

[yannick038]

Hi, I upgraded Sugar Pro to latest version 6.2
The problem is that if I try to create any new bean (account, opportunity, contact), the assigned user value is not set :

To be more accurate, the hidden id field is set, not the text input, leading to a validation error

Any idea ?

Edit :
I digged deeper in the code, it's SugarCache related, get_user_array() in utils.php doesn't return any value, and the instruction in this function that cause the problem is

if($from_cache)
$user_array = get_register_value('user_array', $add_blank. $status . $assigned_user);

Any idea where I can continue to check ?

[Captivea]

Hi Yannick,

I had same issue while installing/working on my local dev server (zend studio/apache 2.2)
SugarCache has been reworked a lot in this release and it appears there's some problems with it while being on my dev server.

The sames files/DB works like a charm on production server (linux/apache 2.2). So this is not a configuration issue, but a platform's bug that apparently affects cache under certain webservers/enabled cache systems

I opened a support case to Sugar team.

Regards