Sugar upgrade - Sugar CRM 5.0.0e Files May Only Be Used With A Sugar CRM 5.0.0 Databa

[jmcalderond]

Hello everyone,

Yesterday I upgraded my sugarcrm files form 5.0.0b pro version to 5.0.0e pro version by changing the root folder (sugarpro), didn't change the database, I'm using the same ona that we had, the database presented an issue (it was missing field that was causing an SQL error when entering to the accounts module) but I've already fixed and it was working fine yesterday, but today I encounter users finding this message when trying to log in "Sugar CRM 5.0.0e Files May Only Be Used With A Sugar CRM 5.0.0 Database.", what could be possibly causing this issue and how could I solve it???, ain't my database a Sugar CRM 5.0.0 Database???

I'm working on a wamp platform, Windows XP

I'd appreciate your support to help me fix this, it's kinda urgent!!!

Thank you in advance!!!

Juan Miguel

[Angel]

Make sure that the 'sugar_version' value in your config table is set to 5.0.0

[jmcalderond]

Hi Angel,

The sugar version I have in the config.php file is as follows, is that ok??
'sugar_version' => '5.0.0e',

PD: I already checked if that worked but it's still the same, I'm still getting that same message:
"Sugar CRM 5.0.0e Files May Only Be Used With A Sugar CRM 5.0.0 Database."

Juan Miguel

[Angel]

I was referring to the config table, within your database, not your config.php file.

It does not use the letters for the patch levels in the database. It would only need to be '5.0.0'

[jmcalderond]

Angel, I don't see any 'sugar_version' value within the database config table, can you help me a little more please!!!

Juan Miguel

[Angel]

Well, that might be the source of your problem...but before that...what does this query return?

select * from config where category = 'info'

[jmcalderond]

Exelent man!!!!,
I had this value 5.0.0a for that field, I changed it and that solved the problem.
Thank you so much buddy!!!

Juan Miguel

[Angel]

Chevere

[linexis]

Since the only pay you usually get is "Thanks" - Thanks!
this fix also helped me!