SugarCRM as a Helpdesk?

[3z3k3l]

Hey Guys,
I have sugar crm set up as our intranet for sales right now, is there a way to set it up so my customers can log in and only submit helpdesk tickets and have them assigned to their account?

If so how do you recommend I do that?

Thanks for the help!

[sacramentojoe]

Hey Guys,
I have sugar crm set up as our intranet for sales right now, is there a way to set it up so my customers can log in and only submit helpdesk tickets and have them assigned to their account?

If so how do you recommend I do that?

Thanks for the help!

Yeah, you need Sugar CRM Pro or Enterprise and the appropriate PORTAL.