SugarCRM Installation Error - PHP Version 4.3.11 is not competible

[hardik18882]

Hello,

I am trying to install Open Source of Sugar CRM V 5.0. I uploaded all the files to my web server (I use shared Linux hosting from Godaddy). Now while trying to get started with installation process and in second step when it check the System Check it gives response as follows:

----------------------------------

Errors have been detected during compatibility check. In order for your SugarCRM Installation to function properly, please take the proper steps to address the issues listed below and either press the recheck button, or try installing again.
Component Status

PHP Version Your version of PHP is not supported by Sugar. You will need to install a version that is compatible with the Sugar application. Please consult the Compatibility Matrix in the Release Notes for supported PHP Versions. Your version is 4.3.11 )

MB Strings Module Functions associated with the Multibyte Strings PHP extension (mbstring) that are needed by the Sugar application were not found.

Generally, the mbstring module is not enabled by default in PHP and must be activated with --enable-mbstring when the PHP binary is built. Please refer to your PHP Manual for more information on how to enable mbstring support.
-------------------------------------------

Is PHP 4.3.11 is not competible ?

Please guide me.... Looking forward to favorable response.

Thanks,
Hardik.

[ranthony]

Here's the official SugarCRM requirements page:
http://www.sugarcrm.com/crm/products...platforms.html

Looks like you need PHP 4.4.1 or higher.

R

[ziziphus]

When you install PHP you must select Multi-Byte String (mbstring.dll), iMap, MySQL, Curl, OpenSSL, PEAR, and possibly a couple of others. You will also have to make certain you are using the exact third-party software versions recommended in the installation instructions, and to edit the php.ini and several other files as specified by SugarCRM. But be prepared, because it still may not work!

We have been trying for weeks to install SugarCRM Community on various servers, both pre-configured with Apache/PHP/MySQL, as well as specifically configured as recommended by SugarCRM Installation guide. It appears that SugarCRM Community Edition may use some special or proprietary MySQL start-up ("Mode") settings and other mysterious configuration parameters, because nothing seems to work.

If you get through the missing DLL problems, and get the .ini and .conf file setting right, be prepared for the next error you may encounter when you go to change or update your admin/outgoingmail settings

(See my other posts relating to failed table UPDATE for outgoing mail settings. This apparently is either a very complex problem or a cryptic one?)

I have not talked to anyone yet who has managed to solve this last issue without making invasive changes to database tables (which would preclude the application from being updated in the future). And I notice that there is nothing in the change notes for 5.0.0b indicating that the problem has been corrected.

Thanks !

[SugarDev.net]

When you install PHP you must select Multi-Byte String (mbstring.dll), iMap, MySQL, Curl, OpenSSL, PEAR, and possibly a couple of others. You will also have to make certain you are using the exact third-party software versions recommended in the installation instructions, and to edit the php.ini and several other files as specified by SugarCRM. But be prepared, because it still may not work!

We have been trying for weeks to install SugarCRM Community on various servers, both pre-configured with Apache/PHP/MySQL, as well as specifically configured as recommended by SugarCRM Installation guide. It appears that SugarCRM Community Edition may use some special or proprietary MySQL start-up ("Mode") settings and other mysterious configuration parameters, because nothing seems to work.

If you get through the missing DLL problems, and get the .ini and .conf file setting right, be prepared for the next error you may encounter when you go to change or update your admin/outgoingmail settings

(See my other posts relating to failed table UPDATE for outgoing mail settings. This apparently is either a very complex problem or a cryptic one?)

I have not talked to anyone yet who has managed to solve this last issue without making invasive changes to database tables (which would preclude the application from being updated in the future). And I notice that there is nothing in the change notes for 5.0.0b indicating that the problem has been corrected.

Thanks !

DLLs are used by windows, not linux!

[hardik18882]

Here's the official SugarCRM requirements page:
http://www.sugarcrm.com/crm/products...platforms.html

Looks like you need PHP 4.4.1 or higher.

R

Hello

Thank you for your message.

But what option i left with If i have 4.3.11 ? Cant I use Sugar CRM?

Let me know.

Thanks,
Hardik.

[Angel]

Your options are:

- Upgrade to a supported version of PHP
- Switch to a provider that can provide you hosting that meets the minimum requirements for Sugar

or if you insist on trying to get it to work with an unsupported version of PHP, you should expect it to not work correctly and be prepared to fix problems on your own.

[artly]

Hello,

I am trying to install Open Source of Sugar CRM V 5.0. I uploaded all the files to my web server (I use shared Linux hosting from Godaddy). Now while trying to get started with installation process and in second step when it check the System Check it gives response as follows:

----------------------------------

Errors have been detected during compatibility check. In order for your SugarCRM Installation to function properly, please take the proper steps to address the issues listed below and either press the recheck button, or try installing again.
Component Status

PHP Version Your version of PHP is not supported by Sugar. You will need to install a version that is compatible with the Sugar application. Please consult the Compatibility Matrix in the Release Notes for supported PHP Versions. Your version is 4.3.11 )

Try to change your .htaccess file add these line

AddHandler x-httpd-php5 .php
AddHandler x-httpd-php .php4


I have the same problem with godaddy because my default php installation is the same as yours.

These changes will allow you to use php 5.1.4

It will take atleast 15-30 mins before the server see these changes.

[scheinarts]

sweet! that works beautiful! What exactly does it do though?