Sugarcrm.log not writeable?

[russellp]

SugarCRM: BitRock WAMP 4.5.0b patch to release c
OS: Microsoft Windows 2003 Server Standard Edition SP1

Hi. It seems my sugarcrm.log isn't writeable by the server? I've given "everyone" "full" permissions, set the log4php.properties to log everything... and I still have nothing in sugarcrm.log? Of course, it could be something else that is stopping data from going in here

I got hit earlier by one bug in the BitRock WAMP stack where I had to edit php.ini and comment out the "open_basedir" line - I found this one when I couldn't import or use the upgrade wizard. Funny thing is, I had an older version of Sugar with the exact same php.ini that did let me upload & import?

So, I figure its another funny setting in a file somewhere - anyone care to point me in the right direction?

ta muchly!

[mcichelli]

I'm having the same problem running 4.5.0f on Windows 2003.

Can ANYONE help us poor Windows users?

[mcichelli]

I found a fix. In the log4php.properties file there is a line that specifies the filename for the log. It is a relative filename. I changed it for now to a completely specified filename, and the logging is working.

I'm not sure what it should actually say. As delivered it was

log4php.appender.A2.File=/sugarcrm.log

I changed it for now to

log4php.appender.A2.File=C:\Program Files\sugarcrm-4.5.0\htdocs\sugarcrm\sugarcrm.log