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Thread: sugarcrm offline client 4.5 installation problem

  1. #1
    enlight is offline Junior Member
    Join Date
    Oct 2006
    Posts
    2

    Default sugarcrm offline client 4.5 installation problem

    I have a problem with offline client ver 4.5 pro/ent version on win xp. It installs ok, without errors, but when I start it and the browser tries to open http://127.0.0.1/sugarcrm/index.php, index.php redirects to install.php and if I follow the instructions on install.php i end up with the sugarcrm server installed instead of sugarcrm offline client. So offline client doesn't open login page in order to do the sync but it opens an install.php page. These files are located in offline client directory, in "htdocs" .


    In .../htdocs/sugarcrm/index.php appears:
    ...............................................
    ///////////////////////////////////////////////////////////////////////////////

    //// REDIRECT CONDITIONS TO INSTALL.PHP

    if(!is_file('config.php')) {

    header('Location: install.php');

    exit ();

    } else { // cn: hack for installer error - we ship a blank config.php

    require('config.php');

    if(!isset($sugar_config) || empty($sugar_config)) {

    header('Location: install.php');

    exit ();

    }

    }



    require_once('include/entryPoint.php');



    if(empty($sugar_config['dbconfig']['db_host_name'])) {

    header('Location: install.php');

    exit ();

    }

    //// end REDIRECT CONDITIONS TO INSTALL.PHP

    ///////////////////////////////////////////////////////////////////////////////
    .................................................. ..................

    Sometimes if i install/uninstall several times offline client it works and it creates in /htdocs/sugarcrm a file named config.php where it puts all the details like server name, mysql user, mysql password, etc.

    I tried a workaround and i copied the config.php file from a computer where offline client worked ( i had to change the mysql password in config.php) and i copied the files in /mysql/data/sugarcrm from that computer, too. The result was ok, i was able to get to the login page.

    My conclusion is that the installer after unpacking the files doesn't always manage to execute the scripts for initializing database and i end up with no sugarcrm database in the localhost and no settings in config.php.

    I tried to install the software on windows xp freshly installed with firewall set to off on several workstations, laptops.

    Does anyone have a solution to this?

  2. #2
    chrisky is offline Sugar Community Member
    Join Date
    Aug 2006
    Location
    Trondheim, Norway
    Posts
    293

    Default Re: sugarcrm offline client 4.5 installation problem

    I'm interested in your difficulties.. Though that sounds corny, lol.

    With our future direction and things down the road, simply put, I'd like to not only know about any possible issues that might affect us too, but already have them resolved and/or a fix to such..

    {the above being my hideen agenda or more accurately my offer of essentially free support..}

    I prefer telephone's, reason being that despite typing 70 wpm, it takes me appx. 6-7x as long (time wise; i.e. minutes/hours) to communicate by typed msgs/emails opposed to talking..
    Don't know about others, but that's me personally..

    If you're want to email me, send me your email address, and/or talk over the phone..
    My number is 866-337-3991 x231 (and that's my personal office of which I spend 80% of my waking hours in).

    I have a hanful of questions and need some more info and details, in order to resolve your issue and thus would need your help & cooperation, lol, we probably could get it fixed while on the phone together.. If you want to give me a buzz today (Monday, anytime upto midnight, though as I tell everyone in person, "I'm in until 1am at times, thus call me anytime; if I'm in the office I'll awnser, if not no harm or loss trying.. "

    And though I' haven't the time in life [with work & life in general] to post and become the most active forum member, whereby I didn't quite expect to have so many being curious and interested in what I'm upto with the few things I've chosen to share on the forum .

    I would encourage you to read my prior posts, and especially if you have any concern over having your time wasted by those with the ["I know it all; we're the best & greatest Sugar developer and have worked for everybody throughout the world; Hire Us"] speal.
    http://www.sugarcrm.com/forums/member.php?u=40297

    Back to work I go, with two forum posts on two devlopement projects of mine, being next on my to-do list.

    Chris,

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