SugarCRM on Plesk 8

[willy2782]

Hi, Everyone

I'm very new to sugarCRM, firts i would like to thanks all developers that made such a good application available.

I'm trying to install Sugar on my plesk box and i keep running into these errors, im lost a this point don't know what else to do.

Step 2: System Check Acceptance
In order for your SugarCRM installation to function properly, please ensure all of the system check items listed below are green. If any are red, please take the necessary steps to fix them.

Component Status
PHP Version Unsupported PHP Version Installed: ( ver 4.3.9 )
MySQL Database OK
MB Strings Module OK
XML Parsing OK
PHP Safe Mode Turned Off OK
PHP Allow Call Time Pass Reference Turned On OK
PHP Memory Limit >= 32M OK (Unlimited)
Writable SugarCRM Configuration File (config.php) OK
Writable Custom Directory Warning: Not Writable
Writable Modules Sub-Directories and Files Warning: Not Writable
Writable Data Sub-Directories Warning: Not Writable
Writable Cache Sub-Directories Warning: Not Writable
Writable Session Save Path (/var/lib/php/session) Not A Valid Directory
Optional Components Status
IMAP Module OK
cURL Module OK
PHP-JSON Module (v 1.1.1) Not found: The PHP-JSON PHP module reaps enormous performance benefits.
ZLIB Compression Module OK

Many Thanks for the help.

[malcolmh]

Hi, Everyone

I'm very new to sugarCRM, firts i would like to thanks all developers that made such a good application available.

I'm trying to install Sugar on my plesk box and i keep running into these errors, im lost a this point don't know what else to do.

Step 2: System Check Acceptance
In order for your SugarCRM installation to function properly, please ensure all of the system check items listed below are green. If any are red, please take the necessary steps to fix them.

Component Status
PHP Version Unsupported PHP Version Installed: ( ver 4.3.9 )
Writable Custom Directory Warning: Not Writable
Writable Modules Sub-Directories and Files Warning: Not Writable
Writable Data Sub-Directories Warning: Not Writable
Writable Cache Sub-Directories Warning: Not Writable
Writable Session Save Path (/var/lib/php/session) Not A Valid Directory
PHP-JSON Module (v 1.1.1) Not found: The PHP-JSON PHP module reaps enormous performance benefits.
ZLIB Compression Module OK

Many Thanks for the help.

As far as the PHP version is concerned, you will have to use a supported PHP version (see release notes).
Give the directory and all subdirectories where Sugar is complete access rights i.e. chmod 777 -R sugardir. To be more secure use the follwoing recommendations:

chown -Rfv www:www /usr/local/apache/htdocs/CRM
chmod -Rfv 755 /usr/local/apache/htdocs/CRM
chmod -Rfv 775 cache (777 on a shared server)
chmod -Rfv 775 custom (777 on a shared server)
chmod -Rfv 775 data (777 on a shared server)
chmod -Rfv 775 modules (777 on a shared server)
chmod 774 config.php (777 on a shared server)



Change the session save path to a directory were you have write access, i.e. under htdocs

Hope this helps

[willy2782]

Hi, malcolmh

Everything works exept the Writable Session Save Path (/var/lib/php/session), on you post you mentioned to change path, im sorry but where and how would i performt his task many thanks for your help.

[malcolmh]

Hi, malcolmh

Everything works exept the Writable Session Save Path (/var/lib/php/session), on you post you mentioned to change path, im sorry but where and how would i performt his task many thanks for your help.

It's located in your php.ini file

[GreggInSanDiego]

I have the same problem as above and have all the permissions corrected. The hold back is the sessions path. I can not find the php.ini file to change the Session Save Path (/var/lib/php/session),

According to installation it is supposed to be in /etc/php.ini but do not see the file there.

Using PLESK 8.1 on Fedora Core 6.

Help!

[ysumatta]

To install SugarCrm on Plesk you have to modify your php.ini
But it's not smart to do that koz thz next time you will upgrade your plesk (often) your php.ini will be repace by the new one

THEN

you have to create a vhost.conf in /var/www/vhost/your-domaine/conf/vhost.conf

to know you have to write inyour vhost.conf ? I don't know yet
plus don't forget to write
/usr/local/psa/admin/sbin/websrvmng -u --vhost-name=$domain

QUESTION : when somebody know what to write in the Vhost thank you to post it

it should be something like :

<Directory /var/www/vhosts/your-domaine/httpdocs>
php_admin_value open_basedir none
php_admin_value safe_mode 0
php_admin_value display_errors 0
php_admin_value file_uploads 1
php_admin_value allow_url_fopen 1
php_admin_value output_buffering 1
php_admin_value memory_limit 64M
php_admin_value allow_call_time_pass_reference 1
php_admin_value log_errors 0
php_admin_value error_reporting 2039
php_admin_value max_execution_time 1000
php_admin_value register_globals 0
php_admin_value register_long_arrays 1
php_admin_value short_open_tag 1
php_admin_value upload_max_filesize 20M
</Directory>