SugarCRM stopped working

**leslie26** · 2012-01-30, 05:55 PM

Hello,

So I have SugarCRM 6.2.3 installed. It is running on a windows box and was working. I shutdown the box a couple of weeks ago and when I started it today, I was unable to get it working.

I cannot even access the site locally (from the box itself) It will attempt to connect and then say it could not connect.

I have tried taking an old backup of the whole sugarcrm 6.2.3 directory and replacing the current one, but that didn't work either. I cannot seem to find any errors in the log files not even in the event viewer.

The services show they are running in the task manager.

Can anyone help me? What information do you need?

**andopes** · 2012-01-31, 11:01 AM

How did you install your instance? Fast Stack, Wamp? Anything else?

Cheers

**kbrill** · 2012-01-31, 04:36 PM

Can you browse to ANY files locally?

If you create a test.html file in your SugarCRM directory and browse directly to that does it work?

**kuske** · 2012-02-01, 08:28 AM

What exactly do you mean by " I was unable to get it working" ?
If there is any output, please post it here, so we can get an idea what happend on your site.