SugarPHPMailer encountered an error: Could not execute: /usr/sbin/sendmail

[helper]

System:

• Red Hat Linux Enterprise 5
• Email: Exim
• Webmail: Horde (SSL)
• Control Panel: WHM 11.11.0/Cpanel 11.15.0
• Path to sendmail (verified): /usr/sbin/sendmail
• Web Server: Apache 2.2 w/SSL
• PHP: 5.2.4 (with IMAP)
• mySQL: 5.0.45
• SugarCRM: Community Edition - SugarOS patch 4.5.1f 2007-10-05 10:32

I have attempted all settings in the admin config and account settings for email. No matter what I do SugarCRM will NOT send emails. Error in the SugarCRM log: "SugarPHPMailer encountered an error: Could not execute: /usr/sbin/sendmail"

All other email routines work (even a short script I wrote to test sendmail through PHP), all clients (for example, horde, Outlook, etc.) can send email without any issue. SugarCRM receives email okay.

Questions:

1. Does SugarCRM need to be a member of the wheel for sendmail?
2. I see most folks with email issues are in the Windows platform, did anybody else run into this issue on Linux?
3. Looking for work-arounds or solutions??

[andringa]

Hi

Did you ever solve this problem? I am having the same issue. I am also on CPanel and I can send email using sendmail but not for SugarCRM. I wonder if it has anything to do with Exim as this handles the email on our server?

Thanks

Paul

[kbrill]

Seeing that sendmail is in /usr/sbin I am thinking that you are having a permission problem. What are the permissions on sendmail, also is that sendmail simply a link to the /usr/sbin/exim executable (as I see you are using exim as your email server)? I am not sure SugarCRM is 100% compatible with exim.

You could simply set up a pop3 account on your email server and use that to send the email with as well, at least as a workaround until you solve the sendmail issue.

[boorey]

Did anyone ever resolve this problem? I have the same issue: Receiving email via IMAP works fine, but sending email gives me the error message

"Error emailing:Could not execute: /usr/sbin/sendmail"

I tested the mail() function in a little script and it worked fine. Why can't sugar use it?

I tried to use an SMTP server instead of sendmail but unfortunately my host has disabled fsockopen() and so this is not an option either.

Thankful for any help.

[longpt]

I am now using sugar 5.0.f and have the same problem.
I also can not using gmail like a external email

[pingtone]

this is a long old dead thread but just incase it saves someones day.


even with SELINUX turned off, i saw this


root# getsebool httpd_can_sendmail
httpd_can_sendmail --> off


root# setsebool httpd_can_sendmail 1
root# getsebool httpd_can_sendmail
httpd_can_sendmail --> on


fixed my problem

[pingtone]

found selinux still ruining my life.

setsebool httpd_can_sendmail 1
root# getsebool httpd_can_sendmail
httpd_can_sendmail --> on


fixed problem