Supported PHP and DB versions

[clint]

Please refer to the Supported Platforms pages for the latest supported versions of PHP, MySQL, SQL Server and other necessary software.
These are the software platforms that have been tested and are known to work. Sugar will often work on other OS/Web Server/PHP/MySQL combinations, but is only actively supported on these platforms.

Note that the Supported Versions page details which versions of SugarCRM are currently supported.

Regards,
Clint

[clint]

Some notable unsupported platforms.

PHP 5.0.5 - No Sugar versions support PHP 5.0.5. There are several known issues in PHP 5.0.5 that cause instability in Sugar. These issues have been addressed in PHP 5.1.x.

PHP 5.2.0 - As of this post, PHP 5.2 has just been released and Sugar does not yet support this PHP version. We are actively working on supporting PHP 5.2 and expect to introduce support in a Sugar 4.5.0 patch and in Sugar 4.5.1, both scheduled for the end of 2006.

MySQL 4.0 - As of Sugar 4.5, MySQL 4.1.2 or later is required. In Sugar 4.5, all data is now stored in UTF8 and MySQL 4.1.2 is the oldest MySQL release that supports all of the UTF8 functionality required by Sugar 4.5. Sugar 4.2.1 will still run on MySQL 4.0.

MS SQL Server 2000 - In Sugar 4.5, support for SQL Server was added. Sugar 4.5 does not support SQL Server 2000 as we rely on functionality only available in SQL Server 2005 and later versions.

[rdbrantley]

I konw this might be stupid to ask, but is the variation between MySQL 4.1.18 and 4.1.2's only difference the UTF8 encoding?

Unfortunately our host only provides up to 4.1.18 and I would like to use Sugar 4.5.

-Ryan

[clint]

I konw this might be stupid to ask, but is the variation between MySQL 4.1.18 and 4.1.2's only difference the UTF8 encoding?

Unfortunately our host only provides up to 4.1.18 and I would like to use Sugar 4.5.

-Ryan

MySQL 4.1.18 is a later version than 4.1.2. You'll be fine with what your hosting provider has for you.

Clint

[rdbrantley]

Ahhhhhh. Clasic 'duh' moment.

18 > 2

Thanks!

Ryan

[Lamorack]

Hi people!

Where can i find the known issues with Sugar 4.5.0 & PHP 5.2 ?
My hosting upgrades PHP last night, and my Sugar can´t login.

Some info?

[Arpee Ong]

One of the errors i got with SugarCRM on PHP 5.2.0 is that the:

PHP Fatal error: Cannot redeclare class DateTime in /../sugarcrm/modules/Calendar/DateTime.php on line 29

This was only a warning with previous PHP versions, but turned Fatal with PHP 5.2.0.

What i did 1st was comment out the whole DateTime Class in DataTime.php and it started working again

Agupta however provided a patch/fix for this (which is more recommended and long term solution), pls look at this post >> http://www.sugarcrm.com/forums/showp...61&postcount=6

Apply Aguptas fix and it should be working ok.

[Lamorack]

Hi again.


I go to the login screen, put my login/pass, and nothing happens, line a page refresh, but o errors, no bad password... nothing.
I try that update, but noting new.

P.D: I have update my signature with new versions

[Arpee Ong]

Open your PHP.ini and set the following directives:

log_errors = On
error_log = C:\Program Files\Apache2\....\phperror.log

Stop and Restart Apache

Go back to the Login page and reproduce the error. Then Check the Log file.
if you see the following error:

PHP Fatal error: Cannot redeclare class DateTime in /../sugarcrm/modules/Calendar/DateTime.php on line 29

Then verify that you have applied the patch properly as instructed.
If that still doesnt fix the problem, a quick (not fully) tested fix is to:

Open up ../sugarcrm/modules/Calendar/DateTime.php file and comment out the whole class by putting a ' /* 'before the class declaration and ' */ ' at the end of the file. This worked for me, but there should be a cleaner way to fix this. Pls re-try applying the patch or try upgrading to 4.5.0F

[johabba]

Hi --

I have been using SugarCRM on Debian Sarge for about 2 years now. I don't have a choice to upgrade the distro nor the versions of php, apache2, mysql. The LAMP stack in Sarge usually keeps up with the requirements for Sugar....until now. Debian Sarge uses php4.3.10-18 (which is probably php4.3.11 actually). The requirements for the latest version of Sugar are now php4.3.11.

Can someone PLEASE provide me with a download for SugarOS-4.5.0g. This version works with Debian Sarge. I looked on the download page but the patch for SugarOS-4.5.0g is gone as well as the full install package. I have a local copy of the SugarOS-4.5.0g patch, but it will not upgrade on the newest 'old' version of Sugar available on the download page (SugarSuite-4.2.1d.zip).

Please oh Please someone provide me with a link to download SugarOS-4.5.0g. I'm sure it will help other Debian Sarge users in my situation.

Thank you.