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Thread: System Settings Not Saving, Reverting Back To Default

  1. #1
    JustinK101 is offline Sugar Community Member
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    Sep 2006
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    Default System Settings Not Saving, Reverting Back To Default

    When I change any of the settings in system settings and click save it refreshes the window and the changes seem to take effect, but then when I browse away from system settings and return the settings all default back. Also, I cant change the logo image either, when I browse and choose our logo and click save, it is not saving.

    Version 4.5.0h (Build 1239)
    PHP: 5.1.6
    MySQL 5.0.22

    Running on CENTOS 4.4 PLUS SMP

  2. #2
    JustinK101 is offline Sugar Community Member
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    Sep 2006
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    Default Re: System Settings Not Saving, Reverting Back To Default

    Somewhat of a fix, CHMOD 777 <sugarRootFolder>

    Though I am not happy about this, this seems to allow to save your settings in system settings, though I still cant use my custom logo image, that inst working. I am not very happy about 777'ing the entire directly, but at least it inst recusive, just the files that lay in that folder.

    Anybody know how I can get my custom logo working? Thnks!

  3. #3
    malcolmh's Avatar
    malcolmh is offline A Sugar Hero | Help Forum Moderator
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    Aug 2004
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    1,712

    Default Re: System Settings Not Saving, Reverting Back To Default

    Hi,

    Try emptying your browser cache. This usually helps
    Cheers Malcolm

    Genius4U Limited - Ingenious simple IT solutions for you / Genial einfache IT Lösungen für Sie
    http://www.genius4u.com or http://www.genius4u.de

  4. #4
    JustinK101 is offline Sugar Community Member
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    Default Re: System Settings Not Saving, Reverting Back To Default

    malcolmh,

    I tried clearing the cache, the default logo still shows. Here is a screen shot:



    The suar logo is pulling from:

    http://myip/crm/themes/BoldMove/images/company_logo.png

    My custom logo is displayed from:

    http://myip/crm/include/images/company_logo.png

    It is pulling the image from teh theme folder, am I surposed to go into each theme and images folder and override the image manaually? Thanks for the help.

  5. #5
    cHEK is offline Sugar Community Member
    Join Date
    Jan 2007
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    Default Re: System Settings Not Saving, Reverting Back To Default

    I had the same thing happen to me. After clearing the cache and waiting 15 minutes everything worked fine. It is a odd bug...

  6. #6
    thowden is offline Sugar Community Member
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    Jul 2007
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    Default Re: System Settings Not Saving, Reverting Back To Default

    In Windows server setup I had to modify the write permission for the Network Service to the cache/images directory so it could upload.

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