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Thread: Tab dropdown - blank lines

  1. #1
    SoccerDad is offline Sugar Community Member
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    Default Tab dropdown - blank lines [SOLVED]

    Hello! I'm trying to solve an issue with our Sugar where modules that are uninstalled are removed from the navigation tab menu and overflow dropdown, however, they are replaced with a linked blank space or line. I've tried every repair tool and also deleted by hand all instances of files and folders related to the uninstalled module, but no luck. Any thoughts as to where I should be looking next?

    TIA!
    SD
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    Last edited by SoccerDad; 2008-10-02 at 08:37 PM.

  2. #2
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Tab dropdown - blank lines

    Hi SoccerDad

    Go to Admin -> Configure Tabs, rearrange the tabs and save.
    The issue should disappear.
    If don't you can go to phpMyAdmin -> sugar database -> config table.
    Erase the field "value" of the record whose category = "MySettings" and name = "tab".
    Try again.

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
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  3. #3
    SoccerDad is offline Sugar Community Member
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    Default Re: Tab dropdown - blank lines

    Hi André!

    Thanx for the tips and my apologies as I didn't mention that I'd looked into this area already. Unfortunately, there is nothing available for me to move, just the tabs that should be there.
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  4. #4
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Tab dropdown - blank lines

    Hi SoccerDad

    Execute this query into sugar database through phpMyAdmin:

    UPDATE config SET value = '' WHERE category = 'MySettings' AND name = 'tab'
    After that rearrange the tabs into Admin -> Configure Tabs

    Cheers
    André Lopes
    DevToolKit / Project of the Month - June 2009
    Lampada Global Services- Open Source Solutions
    Avenida Ipiranga, 318
    Bloco B - CJ 1602
    São Paulo, SP 01046-010
    Brazil
    Office: +55 11 3237-3110
    Mobile: +55 11 7636-5859
    e-mail: andre@lampadaglobal.com

    Lampada Global delivers offshore software development and support services to customers around the world.
    Lampada is proud to be a SugarCRM Gold Partner, revolutionizing Customer Relationship Management.

    I DO NOT answer questions through PM and Email. If you need some help post your question into SugarForum.

  5. #5
    SoccerDad is offline Sugar Community Member
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    Default Re: Tab dropdown - blank lines

    Hi André! Many thank-yous kind sir, that fixed everything all up!

  6. #6
    nkendrick is offline Sugar Community Member
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    Default Re: Tab dropdown - blank lines

    Hi,

    I am having this problem with a 5.2.0h installation.

    I have installed a couple of timesheet modules and they are on the tab dropdown list but in very thin strips. I can just about click them but the dropdown layout is clearly not right.

    I have tried the suggested SQL code but can't do much more as the timesheet modules are not even listed on the 'configure tabs' page.

    Any ideas?

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