Task - Date Modified wont show on Detail Layout - corrupted?

[mikesolomon]

SugarCrm 5.0.0.c

I was asked to add the date modified to the Tasks Detail View

Although the field Date Modified is available in the studio, when I add it then view a task the label date modified shows but not the data

Also there is a field 'Modified By Name' available

I have a clean version of sugar that I looked at - on that Date Modified works perfectly and the 'Modified By Name' does not appear as an option on the Detail View

Somehow I seem to have corrupted the EditView layout - is there a way of setting it back to the defaults?

I tried deleteing custom/module/Tasks/metadata/detailviewdefs.php but that made no difference

Interestingly the date modified works perfectly on the list view

Any help would be appreciated

[andopes]

Hi, Mike.

If you had no customize the editviewdefs.php then you can just copy this file from a clean installation for this one.

Cheers

[mikesolomon]

Andre

That was the first thing I tried

Unfortunately it didnt work

What happens is that the date modified field displays the modified by name but not the date

On the clean copy the date modified field on detail view is a combination of date modified & modified by and this is what appears to have broken

If after copying the clean copy I go into studio my old version still show there !!

Do you know where studio reads its templates from?

[mikesolomon]

Andre

That was the first thing I tried

Unfortunately it didnt work

What happens is that the date modified field displays the modified by name but not the date

On the clean copy the date modified field on detail view is a combination of date modified & modified by and this is what appears to have broken

If after copying the clean copy I go into studio my old version still show there !!

Do you know where studio reads its templates from?

Now got studio and template in sync

But the problem is still happening

Interestingly date_modified appears twice in studio when I edit the detailview - If I put both on the layout one just shows the label & the other just the user

[mikesolomon]

Fixed it

There were to versions of date_modified showing - I added both to the form then removed one and now it works

Still fairly confused about what caused it but I am now much happier

[DragonflyMaster]

Hi, if you have no customization at all,
you can remove \custom\modules\Tasks and \custom\working\modules\Tasks if they exist (Just rename them the first time, it's safer...If it works then remove them)
After that, go in Admin->Repair->Clear Template Data Cache and then Admin->Repair->Rebuild Relationships

[andopes]

Hi, Mike.

Try the following;
In the Admin -> System Settings -> Developer mode (set checked).

Save and try again the layout.
After that, restore the Developer Mode to unchecked.

Cheers

[mikesolomon]

Hi, if you have no customization at all,
you can remove \custom\modules\Tasks and \custom\working\modules\Tasks if they exist (Just rename them the first time, it's safer...If it works then remove them)
After that, go in Admin->Repair->Clear Template Data Cache and then Admin->Repair->Rebuild Relationships

Unfortunately I have quite a lot of customization

[mikesolomon]

Hi, Mike.

Try the following;
In the Admin -> System Settings -> Developer mode (set checked).

Save and try again the layout.
After that, restore the Developer Mode to unchecked.

Cheers

What does developer mode do?

Having got it fixed in the Dev I'm now trying in the live - so far no joy

[DragonflyMaster]

Unfortunately I have quite a lot of customization

Then you could just rename those custom folders and clear template cache / rebuild relationships and see if you still have the problem.
If not, there is something wrong in your custom files; in that case, to find out where exactly is the problem, you'll have to take a look at every single file inside those custom folders.