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Thread: Tasks not showing up under Subpanels (Opps, Contacts, Project Tasks)

  1. #1
    bjbartlett is offline Junior Member
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    Sep 2009
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    Default Tasks not showing up under Subpanels (Opps, Contacts, Project Tasks)

    Sugar Version is 5.2.0j (Build 5804)
    Sugar Edition is Community Edition
    Category is Tasks
    OS is Mac OS X
    PHP Version is PHP 5.2.10 (cli) (built: Aug 24 2009 12:47:12)
    Database is MYSQL
    Web Server is Apache/2.2.11 (Unix)

    When I create new Tasks (not Project Tasks) they do not appear in the Sub-panels of related Opportunities, Project Tasks, and Contacts. I would appreciate your help. Thanks.

    Brad

  2. #2
    sugarcane is offline Sugar Community Member
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    Apr 2005
    Location
    Chicago, IL
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    1,207

    Default Re: Tasks not showing up under Subpanels (Opps, Contacts, Project Tasks)

    Hi Brad,

    how are you creating the Tasks? through import? from the activities module? from the subpanel of the record you want to attach it to?

    Did you implement any plugins (like team security?) Do you have any role restrictions set?

    Also, did you modify any of the Status values or labels?
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  3. #3
    bjbartlett is offline Junior Member
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    Default Re: Tasks not showing up under Subpanels (Opps, Contacts, Project Tasks)

    Hi Sugarcane,

    Thanks for your help. I am creating the Tasks from the Create Task from the Quick Create in the left-side menu, or from within Opportunities, Project Tasks, and/or Contacts. No matter how they are created, they are not showing in the subpanels.

    You might be on to something with the modifying of Status values. I did do that. Did I create a problem?

  4. #4
    jhamill is offline Sugar Community Member
    Join Date
    Sep 2004
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    70

    Default Re: Tasks not showing up under Subpanels (Opps, Contacts, Project Tasks)

    Quote Originally Posted by bjbartlett View Post
    Hi Sugarcane,

    Thanks for your help. I am creating the Tasks from the Create Task from the Quick Create in the left-side menu, or from within Opportunities, Project Tasks, and/or Contacts. No matter how they are created, they are not showing in the subpanels.

    You might be on to something with the modifying of Status values. I did do that. Did I create a problem?

    we've been having this problem. I found that we were missing ListView.php and detailview.html from our modules/Tasks folder..this hapnened during an upgrade as I copied them back from our 4.51 folder.

    john

  5. #5
    jleeomc is offline Sugar Community Member
    Join Date
    Jul 2007
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    34

    Default Re: Tasks not showing up under Subpanels (Opps, Contacts, Project Tasks)

    if you let the task date_due time default to 00:00 then you'll never see it. The SQL statement that gets created to get the data looks for date_due>00:00 vs date_due>=00:00. Supposedly fixed, but it still did not work on my machine.

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