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Thread: Taxes in quotes not being calculated

  1. #1
    jmcalderond is offline Sugar Community Member
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    Default Taxes in quotes not being calculated

    Hi there,

    It's good to be with you here again guys!!!

    ...Ok,

    I have this issue: when I create a new quote and add rows to it, it calculates the Subtotal and
    Total of the items I've added but doesn't calculate the Tax, We've noticed that to get to see it
    discriminated among the other values calculated we have to edit the saved quote.
    How can I fix this? and why it is working this way?, does anyone know how to repare this issue??

    Any suggestions??

    Juan Miguel

  2. #2
    kbrill's Avatar
    kbrill is offline SugarCRM PS Engineer
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    Default Re: Taxes in quotes not being calculated

    First suggestion would be to tell us what version of SugarCRM you are currently using. ;-)
    Kenneth Brill - Help Forum Moderator

    I do not respond to 'Private Messages'. Please email me directly instead

    When asking for help, PLEASE give us your Server Information and Version Numbers as asked for on the 'Post New Message' screen as well as any JavaScript errors shown at the bottom of the browser window.
    Help us Help You

  3. #3
    francisco.daza is offline Sugar Community Member
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    Default Re: Taxes in quotes not being calculated

    Hi,

    I'm using version 5.0.0e on a windows platform.

    Juan Miguel

  4. #4
    francisco.daza is offline Sugar Community Member
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    Default Re: Taxes in quotes not being calculated

    Quote Originally Posted by francisco.daza
    Hi,

    I'm using version 5.0.0e on a windows platform.

    Juan Miguel
    I wrote what kbrill asked but I'm still waiting for an answer; is this detail an important thing to mention?, I guess sometimes it isn't because it doesn't help others help you out of the issue!!!

    JM

  5. #5
    francisco.daza is offline Sugar Community Member
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    Default Re: Taxes in quotes not being calculated

    Hi,

    ...Can anyone help me fix this issue please!!!

    Juan Miguel

  6. #6
    roblaus's Avatar
    roblaus is offline Sugar Community Member
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    Default Re: Taxes in quotes not being calculated

    Hi,

    We will be looking into that. The problem is that in our case (5e pro currently) the tax is calculated correctly but after saving the tax amount always shows 100% of the quoted/invoiced amount.

    Apart from that the European way of calculating taxes is not per invoice but per line since (as you are surely aware of) you may have different tax rates within one invoice.

    rgds
    rl
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