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Thread: Teams

  1. #1
    mbeal is offline Member
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    Apr 2009
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    Default Teams

    Each time I add a new user and then try to edit the "default team" that is assigned to that user there is nothing in the drop down box. Why is that?

    Shouldn't I be able to assign the default team at the time I am setting up the user?

  2. #2
    sugarcane is offline Sugar Community Member
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    Default Re: Teams

    hello,

    are you using sugar pro or ent? You can only set the default team once you save the user. Upon save, the user is auto added to the Global team, and their personal team is created as well. You can then determine which you want to set as their default team. Also, you would need to attach the user to any additional teams after you first save the user. Once the user is attached to additional teams, you can then set those teams as a default.
    Intelestream has a great deal of experience hosting and customizing the SugarCRM application. Our company is made up by former employees of SugarCRM, and together we have over 50 years of experience working with the application. To learn more about us, please visit our website at www.intelestream.net or contact us directly at 800-391-4055 or by email at info@intelestream.net

  3. #3
    andopes's Avatar
    andopes is offline A Sugar Hero | Help Forum Moderator
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    Default Re: Teams

    Quote Originally Posted by mbeal View Post
    Each time I add a new user and then try to edit the "default team" that is assigned to that user there is nothing in the drop down box. Why is that?

    Shouldn't I be able to assign the default team at the time I am setting up the user?
    Which version are you using?
    Did you try this: Admin -> Repair -> Repair Teams?

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