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Thread: Templates sending html source to email instead of rendering the html

  1. #1
    jsellers is offline Junior Member
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    May 2007
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    1

    Default Templates sending html source to email instead of rendering the html

    On Tuesday, our templates started to render only the html source code in our email.
    So when we select a template, instead of our email rendering the html properly, we get html code instead of the template.

    I tried recreating the templates, but it does the same thing.

    Thanks,
    John Sellers

  2. #2
    rgurgel is offline Sugar Community Member
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    Nov 2005
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    São Paulo - Brasil
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    Default Re: Templates sending html source to email instead of rendering the html

    I have the same problem !

  3. #3
    Azazriel is offline Member
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    Apr 2007
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    9

    Default Re: Templates sending html source to email instead of rendering the html

    Same here, and it's a major pain.

    I believe I saw a thread about this being a bug in the recent upgrade, but I can't seem to locate it to link at the moment.

    Does anyone know of a fix for this? It's crippling to anyone using Sugar as their email client!

  4. #4
    Join Date
    Feb 2007
    Location
    San Jose, CA
    Posts
    1,169

    Default Re: Templates sending html source to email instead of rendering the html

    Hi all,

    We are releasing 4.5.1d (patch) today to fix this issue (along with a couple of other critical fixes).

    -Susie
    Susie Williams

  5. #5
    Chrislibrary is offline Junior Member
    Join Date
    Dec 2006
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    2

    Default Re: Templates sending html source to email instead of rendering the html

    I've just upgraded to the patch 4.5.1d from 4.5.1b and I now have the bug mentioned in this thread. It may have fixed it for people with 4.5.1c but we are now broken. Any ideas?


    Thanks,

    Chris

  6. #6
    caseofthemondays is offline Junior Member
    Join Date
    Jun 2007
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    3

    Default Re: Templates sending html source to email instead of rendering the html

    Are you using an external css file? In that case Sugar probably boke the URL to the css files.
    I have the same problem since 4.1.5.d. It seems like sugar changes all URLs.

    Is there any fix coming for this problem?

    Thank you

    Bernd

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