text shows 'undefined' in Studio

[jsherk]

I have attached a photo of my Studio... you will notice UNDEFINED shows quite a bit... on the top left and the top right... on the Add New Panel and Add New Row... even the error window that's overlayed on top of it!!

It's just easier to attach a picture... any ideas?

Thanks

[shamimwilson]

Hi
this is permission issue.
try to change the permission of the cache and custom module to 755.

[jsherk]

I started with a fresh install... completely deleted the database, and completely deleted all files on the server... uploaded zip Sugar 5.2.0j to server and unzipped... chmod -R 755 sugarcrm directory... double checked that files and folders all had 755 permission... ran thru install which recreates all new tables in db... login to sugar and go straight to Studio and it still says UNDEFINED!!

I noticed during the install that it said:
The following language packs are ready to be installed: NONE
The following language packs have already been installed: NONE

Could this be my problem?

[shamimwilson]

Have you done the Repair

Try to repair and rebuild
clear chart data cache from the admin -> Repair

[jsherk]

Yes, tried
Quick Repair & Rebuild
Repair Database
Clear XYZ Cache

but problem is still there!

I don't fully understand the inner workings of Sugar yet, but it almost seems like they are missing from the language file?

[roblaus]

I don't think that you have a problem with a language pack because you are running English only. The message during installation is meant for guys like us.

Did you try it from a different machine or a different browser? Often the local browser cache plays havoc with the js files. Did you try other things like the email editor? Or saving new fields in Studio? If the latter works there is usually no problem with permissions...

[jsherk]

I normally Firefox 3.5, and on your advice, I tried IE7, but the same problem is still there.

Tried the email editor and it appears to fine (no undefined anywhere).

Can add new fields in Studio with no problem and they appear fine in the Layout section.

It does not appear to be permissions.

[andopes]

Remove the files inside cache/jsLanguage.
These are the javascript language files complied from php language files.
It seems they are not been reloaded.

Cheers

[jsherk]

Removed all files and folders in cache/jsLanguage and it still says undefined!