"There is no action by that name" Error

[nickgiguere]

Using 6.0.0 CE, when converting a lead I get a new page with the message:

There is no action by that name.

I haven't been able to find anything on that exact message in the forums. If anyone can point me in the right direction on this error, I would greatly appreciate it.

[erop]

I'm too far from being Sugar' guru but I faced once with this issue when I created custom action in controller for one of my modules on SugarCE 5.5.1. The problem was that I just mistyped action name in controller.php and 'customCode' attribute for the custom button differed from it. So I could conjecture that you just slightly modified code accidentally while looking through code in editor for example. In this case I think it's reasonable to compare existing code snippets in modules/Lead/controller.php on line 63 (there should be 'convertlead') and modules/Leads/metadata/detailviewdefs.php on line 44 (there should be action=ConvertLead) and fix difference if occurs.

Another option (in my not professional opinion of course) is that special metadata file (modules/Leads/metadata/convertdefs.php) for requested 'convertlead' view is absent or inaccessible. I don't think you could delete file even by accident. But due to some reasons this file could become unreadable for Apache server. In this case I would check permissions for this file: at least this file must be readable by Apache user (or group).

Hope Sugar gurus will confirm my guesses or give more reliable information about issue.

[nickgiguere]

Thank you for your help. I still have the error though after troubleshooting. I can't find any anomalies in the code and rights ... and all the files are in the correct place.

I'm too far from being Sugar' guru but I faced once with this issue when I created custom action in controller for one of my modules on SugarCE 5.5.1. The problem was that I just mistyped action name in controller.php and 'customCode' attribute for the custom button differed from it. So I could conjecture that you just slightly modified code accidentally while looking through code in editor for example. In this case I think it's reasonable to compare existing code snippets in modules/Lead/controller.php on line 63 (there should be 'convertlead') and modules/Leads/metadata/detailviewdefs.php on line 44 (there should be action=ConvertLead) and fix difference if occurs.

Another option (in my not professional opinion of course) is that special metadata file (modules/Leads/metadata/convertdefs.php) for requested 'convertlead' view is absent or inaccessible. I don't think you could delete file even by accident. But due to some reasons this file could become unreadable for Apache server. In this case I would check permissions for this file: at least this file must be readable by Apache user (or group).

[guigui]

Hi,
I had the same problem. Adding a custom controller file breaks the lead conversion action.
To fix it, I just copied the content of the module/lead/controller file into custom/lead/controller.
G