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Thread: There is no way to attach a document, no browse button

  1. #1
    tmasterson is offline Junior Member
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    Question There is no way to attach a document, no browse button

    I go to an account, click on create note or attachment, look at the full form, and see the field labeled Attachment. However, its just a text field. no browse button, nothing. Im using the newest version of the self hosted Sugar CRM opensource. If i do type text in there and then review the note in details view, the text i put in there turns to a hyperlink with a Remove button next to it. if you click the link, you get "invalid reference"

    Can anyone help?

  2. #2
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: There is no way to attach a document, no browse button

    Please post the exact version of Sugar and PHP that you are using.

    What you are describing sounds like an incompatibility with the 5.2.9 version of PHP and older versions of Sugar.
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

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  3. #3
    hileon's Avatar
    hileon is offline Sugar Team Member
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    Default Re: There is no way to attach a document, no browse button

    I think it is caused by your browser.
    which browser are you using, is there any strange addon installed in you browser?
    Open source, open data, open life in the commercial environment.



  4. #4
    tmasterson is offline Junior Member
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    Default Re: There is no way to attach a document, no browse button

    The exact version of PHP is:

    5.2.6.1

    and the version of SugarCRM is:

    Version 5.2.0e (Build 5626)

    Additionally, its not a browser issue, ive tried multiple browsers and inspected the HTML that renders, there is no button for browsing

  5. #5
    Angel's Avatar
    Angel is offline Sugar Community Member
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    Default Re: There is no way to attach a document, no browse button

    It might be a PHP configuration issue.

    Give this page a look and verify that the referenced settings are configured in a similar manner:

    http://www.radinks.com/upload/config.php
    Regards,

    Angel Magaņa
    Co-Author: Implementing SugarCRM 5.x (Packt Publishing -- Sept. 2010)
    Blog: http://cheleguanaco.blogspot.com.
    Twitter: @cheleguanaco.

    ________
    | Projects: |_____________________________________
    |
    | CandyWrapper (.NET Wrapper for SugarCRM SOAP API). Source now available on GitHub!
    | GoldMine to SugarCRM Express Conversion. Latest: 1.0.1.7 (Nov. 3, 2009)
    | CRM SkyDialer (Skype Integration). Latest: 1.0.2 (Feb. 17, 2010)
    | Round Robin Leads Assignment
    | Phone Number Formatter
    | CaseTwit (Twitter Integration)
    ______________________________________________

  6. #6
    tmasterson is offline Junior Member
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    Default Re: There is no way to attach a document, no browse button

    I think you may be misuderstanding my question. The fact is that there is no button on the attachment field, not that i am having any trouble attaching the document, i cant even see a button that would allow me to browse my pc for a file. Any help on this one?

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