Is there an 'UNDO' function

[LuckiestBoy]

I am trying out SugarCRM ...imported a few records ...weren't quite right and deleted them. Yours truly deleted a couple of other accounts as well - too quick with select all arrow. It didn't even ask if I really meant to delete them.

Is there any way I can 'undo' an action?

[blackradius]

They're not really deleted, they are still in the db and marked as deleted and thus they don't show up in the crm.

[LuckiestBoy]

That's nice. Now another question. How do I get to see it and possibly recover.

I have community version installed on my PC with MySQL and Apache servers.

[nileshdave]

Hello !

You can directly execute a query in MySQL db for account Table for set 'deleted' field as 0 from 1. Then You will be able to see those records in SugarCRM Account module.

hope this helps

Regards,
Nilesh

[LuckiestBoy]

Thanks Nilesh for the quick reply. Now it looks like I have the ticked to Mecca but don't know how to get on the train - I don't know much about SQL other than going to a Gupta (don't know if you remember that far but he was the first one to evangalise SQL and probably the inventor - I may be wrong here) seminar and getting an eval copy.

You see - I start out int he days of Dec's PDP/VAX days as H/W engineer. Got headhunted for problem managing Messaging installations. Left them to be more with the family, drifted into self employment and now here. Most of what I know is self taught as needed. So, I am OK configuring/using IT. So, have setup SBS 2003 and done a few for my close friends. Stumbled upon SugarCRM having given up on Maximizer, ACT!, salesforce.com, ZOHO (vtiger was jack of all trades ...). Now learning SugarCRM - one has to do all this to compete in today's climate.

Any pointers to where I can pickup SQL stuff quickly

[nileshdave]

Its all my pleasure LuckestBoy